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Why don't the special offers work?

Discussion in 'Bugs, Issues & Inquiries' started by jn1357, 28 May 2017.

  1. jn1357

    jn1357 New Member

    Joined:
    6 May 2017
    Messages:
    7
    I purchased a special offer and paid, but it gave me a message, saying "Purchased failed! Please try again later." This is the message that comes up if you cancel a purchase, but I paid and it still gave me the message and didn't give me the items that come with the offer. I tried contacting the rovio support page, but they haven't responded for a while. What should I do?
     
    jn1357, 28 May 2017
    #1
  2. Bennunator

    Bennunator Moderator

    Joined:
    3 Apr 2017
    Messages:
    321
    Sorry to hear that!

    I'll check with our support team. They should get back to you shortly.

    Thanks!
    -Bennunator
     
    Bennunator, 29 May 2017
    #2
  3. jn1357

    jn1357 New Member

    Joined:
    6 May 2017
    Messages:
    7
    They responded, but we haven't solved the problem yet. You don't have to contact them anymore if you haven't!
     
    jn1357, 31 May 2017
    #3

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