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DevReply Update bugs

Discussion in 'Bugs, Issues & Inquiries' started by Bananas, 24 May 2018.

Page 9 of 9
  1. Fixer sa Recto

    Fixer sa Recto Well-Known Member

    Joined:
    25 Jul 2017
    Messages:
    578
    That's what i've been telling them since the 'updates' i've never experienced being disconnected before. Now? 7 out of 10 games are disconnected in the first 15s. It's gotten worse before i will only be disconnected once then after the agonizing 15s + 10s reconnection, last few days i'm being disconnected multiple times in 1 battle.
     
    Fixer sa Recto, 23 Jun 2018
    #161
  2. WestKach1p

    WestKach1p New Member

    Joined:
    18 Mar 2018
    Messages:
    28
    After last update, my screen flashes between black screen and homescreen... what should i do?
     
    WestKach1p, 23 Jun 2018
    #162
  3. Fixer sa Recto

    Fixer sa Recto Well-Known Member

    Joined:
    25 Jul 2017
    Messages:
    578
    getting disconnected **** every f***ing 15s so frustrating
     
    Fixer sa Recto, 23 Jun 2018
    #163
  4. Fixer sa Recto

    Fixer sa Recto Well-Known Member

    Joined:
    25 Jul 2017
    Messages:
    578
    still getting disconnected on LTE and Lined Internet.
    location: dubai
    provider: du

    take a look i’ve already sent a screenshot of speed test.
    next time i will send a video how i was being disconnected

    how long was i been complaining to this?
     
    Fixer sa Recto, 25 Jun 2018
    #164
    ShipCrusherCz likes this.
  5. YerJokinArnYer

    YerJokinArnYer MVP

    Joined:
    1 Oct 2017
    Messages:
    1,197
    Location:
    UK
    Submit a support ticket
    https://support.rovio.com/hc/en-us/requests/new?ticket_form_id=233218
     
    YerJokinArnYer, 25 Jun 2018
    #165
    Bradley Thorinsson likes this.
  6. Miika

    Miika Game Lead

    Joined:
    29 Mar 2017
    Messages:
    953
    I can see that in your country the disconnection rate got higher on 21.5. while the update didn't go out until 24.5. This indicates that the update is not the cause but general internet conditions in AE.

    We have detailed statistics about disconnects and we follow these metrics regularly. It is just an unfortunate fact that the internet connection quality varies a lot around the world and some countries/operators have a lot less stable connection to US. Because the problem is not on our end or in the game there is not really anything we can do to improve the situation.

    Here's an illustrative example how different disconnection rates and stability some selected countries are exhibiting:
    disconnects_per_country.png
     
    Miika, 25 Jun 2018
    #166
    The Black Rain, TheAntiSnipe, Super Speeder 0 and 4 others like this.
  7. Fixer sa Recto

    Fixer sa Recto Well-Known Member

    Joined:
    25 Jul 2017
    Messages:
    578
    here’s my account
    F7BE28D1-8B4A-45FB-B1BC-B4794767C61E.png
    if you can specifically check the disconnection history of this account even for 1 day you can see the 90% disconnection i was talking about
     
    Last edited: 26 Jun 2018
    Fixer sa Recto, 26 Jun 2018
    #167
    Bradley Thorinsson likes this.
  8. Miika

    Miika Game Lead

    Joined:
    29 Mar 2017
    Messages:
    953
    Here is a graph of your disconnections. There is definitely a raise in the disconnection rate within the last month but as you can see they started already before the update.
    If you compare you disconnections (7.-19.4. and 20.5 ->) to the previous statistics I shared about the average in your country you can see they line up perfectly. This indicates clearly that for some reason UAE is having severe connection issues to US. I would suggest you to contact your ISP and inquiry if they know anything about this.

    disconnections.png
    As you can
     
    Miika, 26 Jun 2018
    #168
    TheAntiSnipe, Ultrah, Fixer sa Recto and 4 others like this.
  9. TechnoTew

    TechnoTew Member

    Joined:
    24 May 2017
    Messages:
    32
    I also experience frequent disconnect, I'm in Singapore(so internet connection should not be a problem).
    Disconnect happens randomly at maybe one per match for 1-2 times before being okay. After a while I disconnect again.
    Also, I receive notifications such as my account having being accessed from a different device even though I use it on only one(have secured account, remove access to my phone and reconnect).

    My IGN is TechnoTew
     
    TechnoTew, 27 Jun 2018
    #169
  10. KINGIVANOV

    KINGIVANOV Well-Known Member

    Joined:
    28 Nov 2017
    Messages:
    349
    Occupation:
    Teenager
    Location:
    Over here.
    That’s awesome miikia, it would be cool if there was a website where we could get those on demand
     
    KINGIVANOV, 28 Jun 2018
    #170
    ShipCrusherCz likes this.
  11. ceycey26

    ceycey26 New Member

    Joined:
    28 Jun 2018
    Messages:
    3
    [29/06 13:01] ‪+(phone number modded out)‬: Hi. I bought a new phone. It is casper via f1 model .
    And i couldn't play battlebay. Why i dont know. I have called the customer service of casper. But they said. It is not our problem. There must be a matter with game. So i ask to you. Where can the problem be. What is the matter.
    [29/06 13:02] ‪+(phone number modded)‬: I want to play battlebay on my new smart phone. Please help me
     
    ceycey26, 29 Jun 2018
    #171
  12. Fixer sa Recto

    Fixer sa Recto Well-Known Member

    Joined:
    25 Jul 2017
    Messages:
    578
    just found out i disconnect on normal games but the event 1v1 doesn’t disconnect at all.
     
    Fixer sa Recto, 30 Jun 2018
    #172
  13. Flint

    Flint Well-Known Member

    Joined:
    1 Oct 2017
    Messages:
    983
    Location:
    Netherlands
    Hello All

    I already made another threads about lagging, but maybe it is better I tell it here.

    Since the update the game is quite often lagging so much. The movements of the waves and boats are so shaky, even steering the boat is a pain. Today it is just not playable, it is that bad.

    My device (Samsung Tab S) is fine, internet connection is more than fine, wifi is fine, ping is fine....okay I am not fine, but that is nithing to do with this..

    Please Devs take a look at it.

    Thanks!

    Kind regards,
    Flint
     
    Flint, 11 Oct 2018
    #173
    ayush chouhan likes this.
  14. Fixer sa Recto

    Fixer sa Recto Well-Known Member

    Joined:
    25 Jul 2017
    Messages:
    578
    damn 4 months since my last post and still being disconnected. check the minigun update. game's working fine back then even on 400 ping
     
    Fixer sa Recto, 11 Oct 2018
    #174
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