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[Stuck] Server Issues - can't play

Discussion in 'Bugs, Issues & Inquiries' started by CaliphRepose, 14 Oct 2017.

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  1. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    No server issues should be experienced anymore - if you are - please let us know what kind and if you have tried to restart your game ?
     
    The Grim Repair, 14 Oct 2017
    #61
  2. Leethedeuce

    Leethedeuce New Member

    Joined:
    14 Oct 2017
    Messages:
    19
    Yes as we all have stated stuck in battle ended for hours and hours now...
     
    Leethedeuce, 14 Oct 2017
    #62
  3. Leethedeuce

    Leethedeuce New Member

    Joined:
    14 Oct 2017
    Messages:
    19
    it's pretty obvious, anyone caught in game when server restarted are stuck in that game and nothing we can do on our end to fix it.
     
    Leethedeuce, 14 Oct 2017
    #63
    Emily Jett and baysider like this.
  4. Dirty Boathole

    Dirty Boathole Member

    Joined:
    29 Sep 2017
    Messages:
    41
    Location:
    Cincinnati, OH
    I just did the steps listed below and I am still only able to do what is shown in the following screenshot.
    1. Force Stop for app
    2. Clear Cache for app
    3. Clear Data for app
    4. Uninstall app
    5. Install app
    6. Open app
    7. Allow for access requirements
    *App then signs me into Google Play and connects but immediately takes me to the "Battle Ended" screen of the last battle I was able to play around 7:00 PM EST Screenshot_20171013-192632.png
     
    Dirty Boathole, 14 Oct 2017
    #64
    Leethedeuce likes this.
  5. Leethedeuce

    Leethedeuce New Member

    Joined:
    14 Oct 2017
    Messages:
    19
    Same!
     
    Leethedeuce, 14 Oct 2017
    #65
  6. *Rubber Duck*

    *Rubber Duck* Well-Known Member

    Joined:
    9 Jul 2017
    Messages:
    500
    *Rubber Duck*, 14 Oct 2017
    #66
  7. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    Still looking into this - I don't have more concrete information for you at this time.
    Please have some patience and I will update here.
     
    The Grim Repair, 14 Oct 2017
    #67
    Jennyfur3810 and RichardHre like this.
  8. HazardousMoon

    HazardousMoon New Member

    Joined:
    12 Jul 2017
    Messages:
    22
    On behalf of the massively impatient player base I thank you and apologize for their spamming and rude behavior.
     
    HazardousMoon, 14 Oct 2017
    #68
    The Otherguy likes this.
  9. Dirty Boathole

    Dirty Boathole Member

    Joined:
    29 Sep 2017
    Messages:
    41
    Location:
    Cincinnati, OH
    Not upset, just glad it is being looked into. If you need any additional information, just let me know and I will try to help.
     
    Dirty Boathole, 14 Oct 2017
    #69
  10. Silverius

    Silverius New Member

    Joined:
    21 Jun 2017
    Messages:
    1
    I’m stuck
    I’m stuck as well!!
     
    Silverius, 14 Oct 2017
    #70
  11. baysider

    baysider Active Member

    Joined:
    27 Jun 2017
    Messages:
    78
    Location:
    USA
    im still stuck in the same battle its been over 6 hours now.
     
    baysider, 14 Oct 2017
    #71
  12. Pilot JOSCWL

    Pilot JOSCWL New Member

    Joined:
    14 Oct 2017
    Messages:
    1
    Rovio!!! We're stuck!
     

    Attached Files:

    Pilot JOSCWL, 14 Oct 2017
    #72
  13. Kadir Sayyed

    Kadir Sayyed Member

    Joined:
    14 Oct 2017
    Messages:
    23
    Any Idea when this will be resolve. Today is weekend so we have planed to complete guild quest. Now I can't even open my app.
     
    Kadir Sayyed, 14 Oct 2017
    #73
  14. Malantopo

    Malantopo New Member

    Joined:
    14 Oct 2017
    Messages:
    1
    I'm still stuck
     
    Malantopo, 14 Oct 2017
    #74
  15. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    We are still looking into this and are working on fixing the stuck issue as soon as possible - there is no need for further reports as of now.

    Apologies again for the wait - I will update again with more information as soon as I have it.
     
    The Grim Repair, 14 Oct 2017
    #75
  16. Kadir Sayyed

    Kadir Sayyed Member

    Joined:
    14 Oct 2017
    Messages:
    23
    Thanks. You people are really awesome.
     
    Kadir Sayyed, 14 Oct 2017
    #76
  17. LeonardIL

    LeonardIL New Member

    Joined:
    14 Oct 2017
    Messages:
    1
    Same think, about 7 hrs ago
     

    Attached Files:

    LeonardIL, 14 Oct 2017
    #77
  18. Kadir Sayyed

    Kadir Sayyed Member

    Joined:
    14 Oct 2017
    Messages:
    23
    Don't worry Devs are working on it and it will be resolved in sometimes.
    Am wondering, will Dev are going to give us few tokens because we are stuck in and can't contribute for guild quest.
     
    Kadir Sayyed, 14 Oct 2017
    #78
  19. Pikachewbacca

    Pikachewbacca New Member

    Joined:
    14 Oct 2017
    Messages:
    11
    upload_2017-10-14_15-11-15.png im stuck too
     
    Pikachewbacca, 14 Oct 2017
    #79
  20. Pikachewbacca

    Pikachewbacca New Member

    Joined:
    14 Oct 2017
    Messages:
    11
    stuck for almost 6 hours now. but happy to hear that devs are working on it
     
    Pikachewbacca, 14 Oct 2017
    #80
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