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DevReply Problem connecting Wi-Fi with UDP error message

Discussion in 'Bugs, Issues & Inquiries' started by Tofu, 13 Mar 2018.

  1. Tofu

    Tofu New Member

    Joined:
    13 Mar 2018
    Messages:
    4
    Hi,

    I can't play Battle Bay when I'm on a free wi-fi spot and this message appears : "Your internet provider doesn't support high performance network (UDP)". Is there any solution?
    Thank You
     
  2. TheAntiSnipe

    TheAntiSnipe MVP

    Joined:
    11 Jun 2017
    Messages:
    7,050
    Location:
    Classified top secret ;-)
    I get that when I'm on a super slow 4G connection as well, I think it has to do with the slow internet.
     
  3. Tofu

    Tofu New Member

    Joined:
    13 Mar 2018
    Messages:
    4
    Never have this message on slow 4g connection (it disconnects or lag), only on wi-fi..
     
  4. Miika

    Miika Game Lead

    Joined:
    29 Mar 2017
    Messages:
    953
    This message means that the HTTP based login goes through but the game can not connect to the game servers using UDP protocol.
    It is very likely that the free wi-fi spot you are using blocks UDP traffic from their firewall.
     
    Tofu likes this.
  5. Tofu

    Tofu New Member

    Joined:
    13 Mar 2018
    Messages:
    4
    ok thank you
     

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