Issues with display after update

Some problem. I can’t go anywhere, don’t say how to play the game. ROVIO are wasting my VIP. What are you gonna do to pay me back?
Ps. I m using iPhone X

 

I had the same issue on an old Ipad I use and I think I had it set to low res. So I deleted the app and reloaded it and everything was reloaded in high res and it works fine. Just an FYI in case this works for others.

 

Is there any risk to loose all our progression data ?

 

I have the same issue on iPad... everything is shifted to the right. If you are lucky enough to get into a battle, the weapons are also shifted off the screen. You can only move the boat around and not shoot.

 

Im no techy but it loaded all my data back up as it was before. It simply gave me a notice that it recognized I had made progress in the game previously and asked it I wanted it restored. I said yes and all was back to normal.

 

Yes, Mine is attached to apple game center

 

Erased and reinstalled but nothing has changed

 

Couldn’t do anything. Game loads immediately as last time. Consider it is bricked.

 

Same issue on iphone 6Plus IOS 12 - can’t do a thing.
Wish I could access options to switch resolution.
Please advise how I may resolve this.
Thanks.

My guild is waiting for me....

 

I will wait anyone who tried successfully your idea!
I think the settings are stored in data saves whatever where they are on iCloud, Facebook hard disk and once deleted and reinstalled. We should have a new fresh account or the same settings, in twice cases à bricked game, maybe a new update with low resolution disabled for everybody.

 

A question for those who have a working game: what happens if you enable low resolution? Can you try and reply here.

 

Never try to check the low resolution box, you will then have resolution bricked as us

 

I have iPhone X.. not seeing this issue.. though inventory is less wide than before which is irritating

 

Same issue on both iPad and iPhone.

 

Finally
Try this on your iPhone iOS 11+
Make a total save of your iPhone with iTunes before processing to delete, will allow you to restore if you encounter any problems.
Settings-> general -> storage on iPhone-> battle bay -> erase app (in red will erase all data of this app )
Once done, reinstall Battle bay from AppStore
Display problem should be fixed
Enjoy

 

I have the exact same screen shot. My other handphone iPhone 7+, i was using low resolution to play before the latest update. After updating, I cannot access to options to change back to high resolution. Now i am using my son’s account iphone 6 to type this post. I cannot choose my guild quests, cannot access my friend chat, guild chat, cannot see my inventory, cannot choose ships to get interceptor. Please fix this issue. The problem is those with this screenshot, have set to low resolution before the latest update and we cannot revert back to high resolution because I cannot click on options. My entire left column icons are missing!

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