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Game doesn't work

Discussion in 'Bugs, Issues & Inquiries' started by PawLoL, 9 May 2017.

  1. Totoro

    Totoro Active Member

    Joined:
    20 May 2017
    Messages:
    321
    Occupation:
    Tree Spirit
    Location:
    Large Camphor Tree
    I do not know this for certain. We have not had anoyone official post anything today from what I can tell.
     
  2. KaijuMeister

    KaijuMeister New Member

    Joined:
    17 Jun 2017
    Messages:
    1
    I'm using an iPhone 7 plus (iOS 10.3.2). Game name is KaijuMeister. I try to open up the app and it freezes as it is logging in and then it crashes as well. I've already tried deleting and reinstalling the game.
     
    Last edited: 17 Jun 2017
  3. Boceaphus

    Boceaphus New Member

    Joined:
    8 May 2017
    Messages:
    3
    I am having the same problem will not make it past the loading screen then gives an error server error can not connect to server please try again

    Also if I turn my phone from landscape to portrait it crashes completely
    Edit : in game name is Sam_Eye_Am
    Using on device iPhone 7plus running iOS v10.3.3
     
  4. Torzel

    Torzel New Member

    Joined:
    17 Jun 2017
    Messages:
    2
    iPhone 7 Plus (10.3.1), been playjng for about a week. Today starting trying to load and then crashes everytime. In game name Torzel.
     
  5. R1peR

    R1peR New Member

    Joined:
    17 Jun 2017
    Messages:
    2
    Stuck on Logging in.
    HTC One (M8)
    Profile - R1peR
     
  6. Salammbô

    Salammbô New Member

    Joined:
    17 Jun 2017
    Messages:
    3
    Same here. I can't open the game. I play with ipad4 my ingame name is Salammbô. Thank you for your attention.
     
  7. Wareagle341

    Wareagle341 New Member

    Joined:
    17 Jun 2017
    Messages:
    1
    Been playing for about 2 months.. had no problems till today. Playing on Iphone 7+. Game name: NavyFootball
     
  8. Rascal

    Rascal New Member

    Joined:
    17 Jun 2017
    Messages:
    4
    Same problem. iPhone 6. IOS. Problem started last night. Game name DefiantStorm
     
  9. Totoro

    Totoro Active Member

    Joined:
    20 May 2017
    Messages:
    321
    Occupation:
    Tree Spirit
    Location:
    Large Camphor Tree
  10. R1peR

    R1peR New Member

    Joined:
    17 Jun 2017
    Messages:
    2
    Finally, I logged in! It's working
     
  11. Totoro

    Totoro Active Member

    Joined:
    20 May 2017
    Messages:
    321
    Occupation:
    Tree Spirit
    Location:
    Large Camphor Tree
    Me too. Cool.
     
  12. KiKi-Cro

    KiKi-Cro New Member

    Joined:
    25 May 2017
    Messages:
    10
    This thread got filled with server maintenance stuff, this is not connected to our main problem in this thread.

    Miika I did the job of bug testing for you, I screenshoted device system logs after the game-failed to load bug appears.

    Email this to your bug fixing gurus and make this right, do not ignore us like you are doing.

    Also a new system to add to not working list:

    Apple IPAD 2, iOS 8,2. - the game starts tutorial and quits since it cant handle it, maybe tell the dev gurus to start the game in "low gfx" mode on older devices ? might save us all.

    Screenshots are attached.
     

    Attached Files:

  13. CaptNasty

    CaptNasty New Member

    Joined:
    25 Jun 2017
    Messages:
    12
    Experiencing the same thing but only when trying to,connect via my cellular network. When I connect using my home wi-fi the game loads successfully.

    Additionally when connecting via wi-fi to my iPhone hotspot when the phone is using the cellular network fails with same issue.

    The app hangs on the loading screen for a long period of time then the game restarts. Feels like a timeout.
     
  14. CaptNasty

    CaptNasty New Member

    Joined:
    25 Jun 2017
    Messages:
    12
    Unable to edit first post, so making new post.

    Using iPad Air running iOS 10.3.2 and iPhone 7 Plus running iOS 10.3.2. Screen name CaptNasty.

    This is not maintenance. I can connect via wi-fi, then disable wi-fi and it fails.
     
  15. KiKi-Cro

    KiKi-Cro New Member

    Joined:
    25 May 2017
    Messages:
    10
    new update, fixed the game on older android devices. tnx boys.
     
  16. Killer shawn

    Killer shawn New Member

    Joined:
    18 Mar 2018
    Messages:
    1
    Hello! Im almost having the same problom i play loading screen soon it says unable connect press try again happens and happens over and over again
     
  17. Qubk0

    Qubk0 New Member

    Joined:
    6 May 2018
    Messages:
    2
    I have a problem that my game can't even launch. Instead of ROVIO logo there is only black screen and nothing is happening. Lenovo K6 Power
     

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