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Ad issues in game

Discussion in 'Bugs, Issues & Inquiries' started by Kelemvor, 31 Aug 2017.

  1. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    We are still investigating - as soon as we have more we will update !
     
  2. Mad_Bulls_007

    Mad_Bulls_007 Well-Known Member

    Joined:
    25 Jun 2017
    Messages:
    623
    Sometimes I also don't get to watch an ad. This is not an poor connection problem as my ping is just below 300. This happens to the rest of the matches I play..

    The only thing I can do to fix this is to restart the game. Screenshot_20180223-222240.jpg Screenshot_20180223-222329.jpg
     
  3. Mister Kevin

    Mister Kevin New Member

    Joined:
    22 Feb 2018
    Messages:
    8
    Location:
    Massachusetts
    - No name appears after tapping to watch ad only
    - Black screen that doesn't react to any input
    - IGN: Shadow Heir
     
  4. envylife

    envylife Well-Known Member

    Joined:
    17 Jun 2017
    Messages:
    2,770
    As recent as yesterday and many days prior, I've been seeing blank screen ads that give me an Android pop-up telling me I need to stop an already running video first. There is no ad info displayed at all. There's no way to exit the blank screen without killing the app and re-starting it.
     
  5. Kelemvor

    Kelemvor Member

    Joined:
    31 Aug 2017
    Messages:
    34
    Bueller? Bueller? Anyone actually read these forums? Still a problem. Just happened to me now. I don't know if I get the extra rewards for watching the video when my screen just goes black.
     
  6. Jamel H.

    Jamel H. Active Member

    Joined:
    29 Oct 2017
    Messages:
    118

    It's the exact same thing with me. My is rate is at about 54ms.
     
  7. Kelemvor

    Kelemvor Member

    Joined:
    31 Aug 2017
    Messages:
    34
    Did two threads get merged into one? My original thread isn't about an ad that won't play. It's about an ad that plays just fine, but when you don't tap the 'X' to close it right away, then when you do tap it, the game will just go to a blank screen with no way to exit except killing the entire app.

    I see a ton of people reporting ads that show up blank while playing which is totally different...
     
  8. Jamel H.

    Jamel H. Active Member

    Joined:
    29 Oct 2017
    Messages:
    118
    I think Rovio is treating it all as an "ads issue". At least you guys get the ads. I've been playing all day without the option to watch an ad for the bonus. Still.... the after match bonus option is not working.
     
  9. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    there is updates in this very thread from our dev team - so please refer to those. Otherwise we can only ask for patience - as the issue lies with the ad companies and not directly with the game we also have to wait until we know more to update you.
     
  10. Kelemvor

    Kelemvor Member

    Joined:
    31 Aug 2017
    Messages:
    34
    There wasn't any updates until they merged the threads together. I haven't seen anything addressing the issue I made a thread about where the ads work fine but Battle Bay goes blank when closing the ad.
     
  11. Mad_Bulls_007

    Mad_Bulls_007 Well-Known Member

    Joined:
    25 Jun 2017
    Messages:
    623
    This is happening way too often now and I'm loosing a lot of resources here..please fix it ASAP.. Ty..:)
     

    Attached Files:

    Bananas and Jamel H. like this.
  12. Jujujuan

    Jujujuan Active Member

    Joined:
    9 Oct 2017
    Messages:
    123
    Same here. Sometimes works restaring the app but now happens often and is random. A match dont give me bonus and the following match give me bonus (ad)
    My ping is between 200/300 but never had this problem before.
     

    Attached Files:

  13. Bananas

    Bananas Member

    Joined:
    6 Apr 2017
    Messages:
    22
    I'm not getting ads either!
     
  14. saso1988

    saso1988 New Member

    Joined:
    30 Sep 2017
    Messages:
    12
    Again problems with ads..... I dont even get option to chosee commercial
     

    Attached Files:

  15. mani5396

    mani5396 Member

    Joined:
    7 Jul 2017
    Messages:
    30
    Yup happens with me too buddy. Have to restart the game. That sucks :(
     
  16. BoatBlaster

    BoatBlaster Member

    Joined:
    4 Dec 2017
    Messages:
    31
    The Puppy Disney movie ads time not count down and there is no exit. I've to restart game each time, so annoying :mad:

    [​IMG]
     
    Last edited: 6 Mar 2018
  17. BoatBlaster

    BoatBlaster Member

    Joined:
    4 Dec 2017
    Messages:
    31
    On Android, go to setting then scroll down
    to Google>Ads>Ads reset
    restart game
     
  18. BoatBlaster

    BoatBlaster Member

    Joined:
    4 Dec 2017
    Messages:
    31
    A work around is to press home button and tab battlebay again. This will bring you back to stat screen
     
  19. Kelemvor

    Kelemvor Member

    Joined:
    31 Aug 2017
    Messages:
    34
    Argh. WTF is this still broken after 6+ months? I watch an ad and get distracted and forget to click the 'X'. Then when I do the game is black and all I can do is kill it from my recently used apps list. Fix your shit for crying out loud.
     
  20. Teamturtle bongi

    Teamturtle bongi New Member

    Joined:
    12 Oct 2017
    Messages:
    11
    Hey players...i have this probleme sometimes too...but only when my batt. Is low..
     

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