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iOS device issues with current Patch 2.6

Discussion in 'Bugs, Issues & Inquiries' started by The Grim Repair, 15 Nov 2017.

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  1. The Grim Repair

    The Grim Repair Community Manager

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    Hey everyone -

    additionally to the known issues thread in this forum I would like to let everyone know who has posted in the forum since the last Patch about various issues experienced in game - that the developer team is aware - and currently investigating.
    I will update you here with new information as soon as we have it - as of now: please remain patient.
    I understand it is super frustrating, but I assure you - we're working on it!

    There is no ETA currently.

    In order to keep all information contained and easy to find I will clean up the forum a bit - so don't be alarmed if your posts or threads might get removed/closed - here is the only thread I will update - so stay tuned.

    A small clarification: current iOS issues are not related to the questions regarding iPhone X.
     
    The Grim Repair, 15 Nov 2017
    #1
  2. Bennyhill

    Bennyhill New Member

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    I did the lasted update from Apple for my iPad and now the game says there is a new version of the game and when I go to the store it shows no update. Without updating the game i can’t get past the screen telling me there is a new version of the game.
     
    Bennyhill, 15 Nov 2017
    #2
  3. The Grim Repair

    The Grim Repair Community Manager

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    "Frequently asked questions:
    • I can't see the update in AppStore: Please try to refresh the updates page in AppStore by swiping down."
     
    The Grim Repair, 15 Nov 2017
    #3
  4. Bennyhill

    Bennyhill New Member

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    Tried that still does not show update.
     
    Bennyhill, 15 Nov 2017
    #4
  5. Ashraf Najme

    Ashraf Najme New Member

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    Location:
    Malaysia
    I was like wow 11 sec and stuck on screen haha on my iP5. My iP6S happen the same.

    Ios 10.3 iP5
    Ios 10.3 iP6S
     

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    Last edited: 15 Nov 2017
    Ashraf Najme, 15 Nov 2017
    #5
  6. Robos

    Robos Member

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    I can't do a single battle without everything bugging out completely. Seriously Rovio, you need to beta test better before pushing out mandatory update..
     
    Robos, 15 Nov 2017
    #6
  7. Ikwasslecht

    Ikwasslecht New Member

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    Is there a way to get the old version of the game for iOS 10.3.x back ? (until the real version buggs are fixt)

    I don't know if this is possible but at least we can play then :)
     
    Ikwasslecht, 15 Nov 2017
    #7
  8. A-del

    A-del New Member

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    Hello . I can not play after updating to version 2.6. I use ios 10.3.3 and iphone 5 and In the game, everything is messed up. I can not move in the game
    plz help me
     

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    A-del, 15 Nov 2017
    #8
  9. xbabounex

    xbabounex Member

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    To Grim Repair,
    Thanks for keeping us informed....
    We are expecting apologies from Rovio. And a free pack of pearls will be accepted.
     
    xbabounex, 15 Nov 2017
    #9
    TheAntiSnipe and • Percy • like this.
  10. • Percy •

    • Percy • Well-Known Member

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    9th grader
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    Haha no. They won't do that, so you should just grin and bear it XD
     
    • Percy •, 15 Nov 2017
    #10
  11. The Grim Repair

    The Grim Repair Community Manager

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    I am working for Rovio ;) - I apologized for the inconvenience several times now - and the fact the the frustration is totally felt. :oops:
    Please keep updated here - I've already added 2 new live updates on fixes done: https://forum.battlebay.net/threads/latest-known-issues-and-updates-here.14479/
     
    The Grim Repair, 15 Nov 2017
    #11
  12. Silverchris

    Silverchris Active Member

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    It’s now the last 2 updates that have caused problems on my iPad Air doesn’t this company test there updates at all??

    Also this afternoon now winning battles and damage etc not been counted to guild quests( yes quests are selected) and guild quests are randomly been deselected too.
     
    Silverchris, 15 Nov 2017
    #12
  13. Silentonitez

    Silentonitez New Member

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    Hi guys, I have similar problem I cannot play at all, game loads and while after get frozen. I tried to restart, reinstall but no effect
     
    Silentonitez, 15 Nov 2017
    #13
  14. Ikwasslecht

    Ikwasslecht New Member

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    We have to wait until IOS 10.3.x can make connection again....
     
    Ikwasslecht, 15 Nov 2017
    #14
  15. TheBigPoo

    TheBigPoo New Member

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    I am using an iPhone 5 and still having this problem. It seems like the connection is stuck in a loop.

    Players who are unable to play without extreme warping and tearing are also unable to receive the weekly quest chest as they will not be able to complete enough quests in order to get the chest.

    At least compensate us the weekly quest chest.
     

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    Last edited: 16 Nov 2017
    TheBigPoo, 16 Nov 2017
    #15
  16. Karvan

    Karvan New Member

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    Same(
     
    Karvan, 16 Nov 2017
    #16
  17. A-del

    A-del New Member

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    same
     
    A-del, 16 Nov 2017
    #17
  18. Karvan

    Karvan New Member

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    W
    will we get our quests rewards ? We have lost so many rewards
     
    Karvan, 16 Nov 2017
    #18
  19. The Grim Repair

    The Grim Repair Community Manager

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    There will be some compensation for those players who could not play the game and were most affected by the issues causes.
    What that will be like I can't say at this point. But we are definitely looking at something :)
     
    The Grim Repair, 16 Nov 2017
    #19
    KeemT, Leone and • Percy • like this.
  20. Karvan

    Karvan New Member

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    It would be great thanks
     
    Karvan, 16 Nov 2017
    #20
    Saqib likes this.
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