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Battle Bay App Crashing

Discussion in 'Bugs, Issues & Inquiries' started by Angus, 28 May 2017.

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  1. Angus

    Angus New Member

    Joined:
    28 May 2017
    Messages:
    12
    my app keeps crashing after doing this.

    I was viewing subscription info and clicked the "restore purchases" button. The app immediately crashed and will only partially load now before re crashing. I have deleted and reloaded the app several times with no success. My device is current on all software updates as well.


    Please Help!!
     
    Angus, 28 May 2017
    #1
  2. Angus

    Angus New Member

    Joined:
    28 May 2017
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    No answers? I did read that this was a ongoing issue with the App... oddly, The App Store isn't showing version 3.3.2 for download. So I'm kinda stuck here not being able to update App or get any answers from Admins about what the heck is going on in the IT department. Do you guys even have a window on when you might fix this issue? I hate sounding like a selfish prick... but I am a paying costumer.
     
    Angus, 28 May 2017
    #2
  3. KilledWhale

    KilledWhale Developer

    Joined:
    3 Apr 2017
    Messages:
    38
    Hey,
    sorry to hear about this!
    Could you please provide your in-game username either here or by private message so we can look into the issue?
     
    KilledWhale, 29 May 2017
    #3
  4. Angus

    Angus New Member

    Joined:
    28 May 2017
    Messages:
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    +Angus+

    Is my in game username.
     
    Angus, 29 May 2017
    #4
  5. KilledWhale

    KilledWhale Developer

    Joined:
    3 Apr 2017
    Messages:
    38
    Thanks,
    I think I found some traces for the issue and we're looking into it!

    One possible workaround that you could try out might be to log out of iTunes and try logging in after that.
    Not sure if this works but it may work as a temporary solution until we get the issue reproduced and fixed.
    If you try this out please report back if it works or not so we may be able to rule out some reasons.
     
    KilledWhale, 29 May 2017
    #5
  6. Angus

    Angus New Member

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    28 May 2017
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    I've tried logging out of iTunes, Game Center, even reloading logged out of both with no success.
     
    Angus, 29 May 2017
    #6
  7. nishu the great

    nishu the great New Member

    Joined:
    31 May 2017
    Messages:
    1
    PLS HELP EVEN MY GAME KEEPS CRASHING . THE IMMEDIATE MOMENT I GO FOR BATTLING IT CRASHES PLS HELP ME I USE A SAMSUNG GALAXY TAB . CAN U PLEASE TELL ME WHAT I CAN DO.
    EXPECTING AN ANSWER SOON
    MY USERNAME IS - Nishugreat0007
     
    nishu the great, 31 May 2017
    #7
  8. Angus

    Angus New Member

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    28 May 2017
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    Reset your device.
     
    Angus, 31 May 2017
    #8
  9. Dipesh Thapa

    Dipesh Thapa New Member

    Joined:
    7 Aug 2017
    Messages:
    7
    Br
    o m
     
    Dipesh Thapa, 7 Aug 2017
    #9
  10. Dipesh Thapa

    Dipesh Thapa New Member

    Joined:
    7 Aug 2017
    Messages:
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    Game crash please help
     
    Dipesh Thapa, 7 Aug 2017
    #10
  11. Dipesh Thapa

    Dipesh Thapa New Member

    Joined:
    7 Aug 2017
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    7
    It,s
    not work
     
    Dipesh Thapa, 7 Aug 2017
    #11
  12. jaya

    jaya New Member

    Joined:
    10 Aug 2017
    Messages:
    3
    Location:
    France
    hello how is the problem now ? i have the same problem I'm french on ios my name on the game is Sl8t3r
    please help
     
    jaya, 10 Aug 2017
    #12
  13. Rango8

    Rango8 Well-Known Member

    Joined:
    7 May 2017
    Messages:
    502
    Angus done been hijacked!! YEEEE-HAAAAW
     
    Rango8, 11 Aug 2017
    #13
  14. jaya

    jaya New Member

    Joined:
    10 Aug 2017
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    3
    Location:
    France
    why
     
    jaya, 11 Aug 2017
    #14

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