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Change Name: First time is free! Well not for me...

Discussion in 'Bugs, Issues & Inquiries' started by metaky, 22 Sep 2017.

  1. metaky

    metaky New Member

    Joined:
    8 May 2017
    Messages:
    9
    I am wanting to change my in game name but when I go to the change name feature it says I need to spend 1000 pearls to do it. I've NEVER changed my name before so I have no idea why this is used up.

    Player tag is kwegner #ZYZRZBTK if this can be looked into by support.

    Anyone else have this issue?
     
  2. AVID

    AVID Well-Known Member

    Joined:
    27 Jun 2017
    Messages:
    485
    accidently u may changed in beginning of the game...
     
    The Otherguy likes this.
  3. metaky

    metaky New Member

    Joined:
    8 May 2017
    Messages:
    9
    I guess that's possible? But not likely. If anything it would have happened as an accident as part of new player onboarding. I feel like they shouldn't allow for name changes during the tutorial or something for this reason, if that's what happened.
     
  4. Pinecone

    Pinecone Developer

    Joined:
    29 Mar 2017
    Messages:
    65
    Location:
    Finland
    Your name was changed from "metaky" to what it is now about 2 hours after your account was created.
     
    Nikkie! and The Otherguy like this.
  5. Joey who

    Joey who Well-Known Member

    Joined:
    11 Jun 2017
    Messages:
    3,724
    R.I.P^
     
    Rango8 likes this.
  6. metaky

    metaky New Member

    Joined:
    8 May 2017
    Messages:
    9
    Ugh. I remember exactly what happened now! I had that name, and I ran out of time and couldn't play through the tutorial. When I restarted it a few hours later (2, to be precise!) it had me choose a name again. This was the standard dialogue box, I didn't go out and search out a way to change my name. When I tried to use Metaky it said it was taken so I used this one which I've disliked the whole time.

    Any way to help out here?
     

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