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Why is it so hard to get a response from the customer support?

Discussion in 'Bugs, Issues & Inquiries' started by ArctiC, 24 Aug 2017.

  1. ArctiC

    ArctiC Active Member

    Joined:
    18 May 2017
    Messages:
    62
    I submitted a ticket a week back but I haven't got any response from the developers as yet!

    I got banned for intentionally losing but I wasnt really losing intentionally. I lost becuase i didnt have my main items anymore. "Partially" because of accidental scrapping.

    I have stopped playing until i get an approval from the developers for my case as I dont want to get banned again, One of my suggested solutions was to reset me back to a lower league, however I still haven't received a response yet!! Why is it so hard to contact and get a response from the support team?? (P.s I dont wanna lose my mk6 as I paid for upgrading the captains)

    Hope to hear from you guys soon!
    Regards
     
    ArctiC, 24 Aug 2017
    #1
  2. Malon

    Malon New Member

    Joined:
    16 May 2017
    Messages:
    5
    i heard that if you scrapped your stuff they wont give it to you back... :/

    i hope you get a better answers!
     
    Malon, 24 Aug 2017
    #2
    ArctiC likes this.
  3. Syla5

    Syla5 Active Member

    Joined:
    29 May 2017
    Messages:
    114
    Currently have a ticket raised for an accidentally scrapped item myself. Obviously not on your level, how can you accidentally scrap all your good gear??
     
    Syla5, 24 Aug 2017
    #3
    ArctiC likes this.
  4. ArctiC

    ArctiC Active Member

    Joined:
    18 May 2017
    Messages:
    62
    Don't want my weapons back just want to be able to play again without getting banned. People think Im intentionally losing but thats not the case. Im losing because I cant contribute much hence i want to get reset back to a lower league and continue rocking in my Mk6 speeder (which I upgraded by spending some money, luckily you can't accidentaly scrap your boat ;) )
     
    ArctiC, 24 Aug 2017
    #4
  5. ● • ARM¥TR!X F!X€R • ●

    ● • ARM¥TR!X F!X€R • ● Active Member

    Joined:
    18 Apr 2017
    Messages:
    135
    "Accidental scrapping" ~~ :rolleyes:
     
    ● • ARM¥TR!X F!X€R • ●, 24 Aug 2017
    #5
  6. ArctiC

    ArctiC Active Member

    Joined:
    18 May 2017
    Messages:
    62
    "Partially"
     
    ArctiC, 24 Aug 2017
    #6

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