1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Hey please check out our new forum Suggestions and Ideas found in the area "The Bay" - as we love all your ideas and want to collect them in one place, - please use it going forward. :) Thanks already for helping to make Battle Bay an even better experience. Remember: If your idea already exists - simply add your comment or like to an existing one so we avoid duplicates.
    Dismiss Notice

Android users - current black screen - ISSUE found and FIXED

Discussion in 'Bugs, Issues & Inquiries' started by Flint, 13 Feb 2018.

Thread Status:
Not open for further replies.
  1. Flint

    Flint Well-Known Member

    Joined:
    1 Oct 2017
    Messages:
    983
    Location:
    Netherlands
    Hello All,

    Just downloaded the new update and since then Battle Bay stop working. The screen goes dark and that is all. I deleted the Battle Bay and re-installed it, but same thing. Black screen and nothing happens.

    So, I guess the new update does not work on my tablet anymore. Well, thanks for that. I am not going to buy a new tablet just to BB.

    So, I am afraid this is the end for me.

    Kind regards,

    Flintje
     
  2. Mad_Bulls_007

    Mad_Bulls_007 Well-Known Member

    Joined:
    25 Jun 2017
    Messages:
    623
    It's still under maintenance.. it's not working for anyone:)
     
  3. KilledWhale

    KilledWhale Developer

    Joined:
    3 Apr 2017
    Messages:
    38
    What kind of device are you using?
    iOS / Android version?
    What model is it?

    If you don't get to see the "Under maintenance" -window then that sounds like there's actually something wrong.
     
    The Grim Repair likes this.
  4. Flint

    Flint Well-Known Member

    Joined:
    1 Oct 2017
    Messages:
    983
    Location:
    Netherlands
    I have a Samsung Note 10.1 GT-N8010 tablet with Android 4.1.2.

    It worked fine, until today. And sadly I cannot update Android for this tablet anymore.
     
  5. Flint

    Flint Well-Known Member

    Joined:
    1 Oct 2017
    Messages:
    983
    Location:
    Netherlands
    I don't see "Under Maintenance", the screen just goes black.

    Restarting my tablet does not make a difference either.

    So, I cannot do anything anymore.
     
  6. Kaynar

    Kaynar New Member

    Joined:
    13 Feb 2018
    Messages:
    2
    Same thing for me i have an Amazon fire tablet 5th generation and i only have a black screen aswel!!!
     
  7. Kaynar

    Kaynar New Member

    Joined:
    13 Feb 2018
    Messages:
    2
    This really sucks because i sunken some $$ in this game....
     
  8. Flint

    Flint Well-Known Member

    Joined:
    1 Oct 2017
    Messages:
    983
    Location:
    Netherlands
    Thanks, I hope so. I know my tablet is old, so some apps just don't work (anymore) on it. So, I thought it happened with BB now also.

    I downloaded the new update, so thought it would work right away..,
     
  9. Cryix

    Cryix Well-Known Member

    Joined:
    20 Sep 2017
    Messages:
    220
    Android.......I see a black screen.....:eek:wht do u mean by something wrongo_O
     
  10. Cryix

    Cryix Well-Known Member

    Joined:
    20 Sep 2017
    Messages:
    220
    Hey devs!! Plz help us all:(
     
  11. Pelipoika

    Pelipoika New Member

    Joined:
    8 Feb 2018
    Messages:
    4
    It doesn’t work with IOS either. At game start is announce that there is update available, but there is no update in App Store.
     
  12. Ser Tomaz

    Ser Tomaz Active Member

    Joined:
    24 Dec 2017
    Messages:
    205
    Same problem as #1, Huawei android 5.1
     
    BezNika :3 likes this.
  13. Hi im Stick

    Hi im Stick New Member

    Joined:
    30 Nov 2017
    Messages:
    14
    Same here, black screen only,my guild members are playing now
     
  14. Nutella

    Nutella New Member

    Joined:
    13 Feb 2018
    Messages:
    2
    Same for me all black screen , using samsung galaxy tab S3
     
  15. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    Hey we are currently investigating the issue - will keep you updated here!
     
  16. The Skywolf

    The Skywolf Member

    Joined:
    13 Feb 2018
    Messages:
    50
    Wiko pulp 4g, Android 5.1, black screen, no maintenance window.
     
  17. USS Merica!

    USS Merica! New Member

    Joined:
    13 Feb 2018
    Messages:
    1
    Galaxy mega 2, black screen
     
  18. Darwin nailed it

    Darwin nailed it Member

    Joined:
    29 Jun 2017
    Messages:
    33
    Same problem with me devs, please fix this asap, its just all black after the latest update, and my device is - wait..wait- a Dell laptop, looks like new update isn't compatible with tablets and laptops, it was working just fine before this.
     
    Last edited: 13 Feb 2018
  19. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    Hey we have 2 posts in here already stating:

    - we are aware of the black screen issue
    - we are investigating the issue
    - we will update you with news here

    Please do not add more of the same comments as it will drown out the important posts.
     
    Flint, REFAT HASAN and The Skywolf like this.
  20. Flint

    Flint Well-Known Member

    Joined:
    1 Oct 2017
    Messages:
    983
    Location:
    Netherlands
    Tested the new update on my PC just a minute ago. I am running Bluestacks, a program with which you can run apps on the PC. But there also a black screen after updating, whilst before it ran without a problem.
     
Thread Status:
Not open for further replies.

Share This Page