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Updates on the latest guild quest exploit actions

Discussion in 'Announcements' started by The Grim Repair, 18 Oct 2017.

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  1. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
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    Now that a few days have passed, we took our time to listen to the feedback we got across all contact channels - the good, the bad and the ugly!

    We would like to address what we felt could be clarified, so that we can then put the discussion to rest and move forward.

    1) The decision we communicated on Monday are final, that includes the rollbacks.
    As we stated IAPs are being returned for those players affected. Pearls have already been restored while we are still finalizing on restoring some daily deal materials.

    2) Several quotes from developers have been passed around as an indication that exploiting the loophole was sanctioned by Rovio. When taking these quotes out of context it may easily give that impression and unfortunately that is what happened. For example “What they are doing isn’t against rules” was actually an answer to guilds gaining benefit from low level players in guild rivalry, not about repeated grinding of easy quest boards. To reduce the risk of misunderstandings in the future we will be more careful during our casual communication with players and emphasize the fact that all major official communication is done always through inbox or forum announcements, unless otherwise explicitly stated.

    3) The conversation has been lively - going forward we won’t facilitate any more debate around this specific topic.

    We thank all of you for your constructive and engaging feedback - it shows us how passionate you players are and we are very happy to keep creating a great game everyone enjoys.

    Regarding any outstanding personal questions or issues - please contact our Player Support, as such discussions do not belong in the forums.

    Safe sailings!
     
    TheAntiSnipe, EyesTv, Dupes and 18 others like this.
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