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Unable to claim Season Rewards crate

Discussion in 'Bugs, Issues & Inquiries' started by MilleniumPelican, 9 Apr 2019.

  1. MilleniumPelican

    MilleniumPelican New Member

    Joined:
    6 Aug 2017
    Messages:
    17
    For some reason, my season rewards crate went into my inventory. Even though I had 2 open inventory spaces, I was not able to claim it. I got a prompt telling me my inventory is full. I scrapped a level 40 rare cleanse pulse and a level 10 epic duct tape, still got the same message. I have earned a few items from other free crates that I was allowed to claim, and now my inventory is completely full. The season rewards crate is taking up the last empty inventory space I had, and I still cannot claim it. Now I cannot claim daily quest rewards or market rewards. I cannot buy anything. I am essentially dead in the water. Please help.

    Edit: Issue exists on multiple devices since yesterday. ALL available boat slots are full. I cannot move perks or easily swap gear. I am capped on gold and sugar.

    EDIT: FIXED, thank you, devs!
     
    Last edited: 11 Apr 2019
    Nikkie! and TheAntiSnipe like this.
  2. benguin8

    benguin8 Well-Known Member

    Joined:
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    Location:
    U.S.A
    Try to refresh. You could also try to buy more inventory slots rather than scrapping leveled weapons. I assume you already filled all the slots on your boats too.
     
  3. MilleniumPelican

    MilleniumPelican New Member

    Joined:
    6 Aug 2017
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    Happens on both devices, and I shouldn't have to spend pearls that I don't even have in order to fix a bug. All boats are full.
     
  4. TheAntiSnipe

    TheAntiSnipe MVP

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    Classified top secret ;-)
    That's strange. They should allow it to overflow... Especially since that crate never contains actual items anyway.
    I'll ask around.
     
  5. HappyMockTurtle

    HappyMockTurtle New Member

    Joined:
    11 May 2017
    Messages:
    7
    Rovio, I fleet with pelly all the time and I can tell you he's missing out on numerous things because he can't collect calendar rewards, crates, free market packages- he can't even raffle right now so soon he'll cap out on tokens and lose out on that too. Just do something, this is a ridiculous bug that could well affect other players and should be considered a big deal.
     
  6. NathanaelK

    NathanaelK Well-Known Member

    Joined:
    11 Jun 2018
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    283
    Occupation:
    Anyone out there…? :(
    Location:
    There is a BB Subreddit. My in-game tag: #GDHYNGJQ
    This same thing happened to me a while back. It turned out I just needed more empty slots (maybe 3? Not entirely sure). It definitely shouldn't need that many, but at least it's a solution until a fix is made.
    I ended up buying 5 slots for a different purpose, and because of that I got to open my crate.
    IMG_7326.PNG
    IMG_7325.PNG
     
    Nikkie! likes this.
  7. Nikkie!

    Nikkie! Well-Known Member

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    Yeah, it needs like 3, because I had that problem yesterday lol

    I scrapped my bootiful gatlings (level 1 uncommon and common xD) and had one more slot by putting 1 stuff into a boat, so that makes 3, but that’s excluding the 1 slot the box itself takes too
     
  8. MilleniumPelican

    MilleniumPelican New Member

    Joined:
    6 Aug 2017
    Messages:
    17
    I had 2 empty slots at first. Then
    I scrapped 2 more items, so I had 4. Still got prompted to buy more.
     
  9. MilleniumPelican

    MilleniumPelican New Member

    Joined:
    6 Aug 2017
    Messages:
    17
    Thanks to whatever dev fixed me! I was able to claim the crate (and everything else).
     
    TheAntiSnipe and Nikkie! like this.

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