1. Hey please check out our new forum Suggestions and Ideas found in the area "The Bay" - as we love all your ideas and want to collect them in one place, - please use it going forward. :) Thanks already for helping to make Battle Bay an even better experience. Remember: If your idea already exists - simply add your comment or like to an existing one so we avoid duplicates.
    Dismiss Notice

HELP ME! :(

Discussion in 'Bugs, Issues & Inquiries' started by The Friendly Fixer, 9 May 2018.

  1. The Friendly Fixer

    The Friendly Fixer Well-Known Member

    Joined:
    1 Feb 2018
    Messages:
    588
    Location:
    Where all my friends are the Heaven
    I can' log into my mini acc pls help me Get it Back PLEASE devs I keep Trying to Log back in but it won' let Me :(
     
    The Friendly Fixer, 9 May 2018
    #1
  2. TheFixer27

    TheFixer27 Well-Known Member

    Joined:
    6 Sep 2017
    Messages:
    2,155
    Occupation:
    A boat
    Location:
    My phone
    How does it not allow you?
     
    TheFixer27, 9 May 2018
    #2
  3. CaffeinatedChris

    CaffeinatedChris MVP

    Joined:
    4 Aug 2017
    Messages:
    1,392
    Please post (or PM me):
    • The player tag of your mini account
    • The device you're using
    • The method by which you're switching between "Main" and "Mini" accounts (eg: Parallel Space, multiple Android users, uninstall/reinstall of app)
    • A brief description of the problem
    Unless there's a technical issue with the account switching, there's no reason that it shouldn't let you log in. (Unless there's a suspension in place, which is something entirely different from a bug.)
     
    CaffeinatedChris, 9 May 2018
    #3
  4. The Friendly Fixer

    The Friendly Fixer Well-Known Member

    Joined:
    1 Feb 2018
    Messages:
    588
    Location:
    Where all my friends are the Heaven
    I have 2 Google play accs one for my main and and one for my mini I keep using the acc for my mini and it' not working
     
    The Friendly Fixer, 9 May 2018
    #4
  5. The Friendly Fixer

    The Friendly Fixer Well-Known Member

    Joined:
    1 Feb 2018
    Messages:
    588
    Location:
    Where all my friends are the Heaven
    Forgot the tag)
    (Using Samsung galaxy tab A)
    (Tried Uninstalling but didn't work
     
    The Friendly Fixer, 9 May 2018
    #5
  6. CaffeinatedChris

    CaffeinatedChris MVP

    Joined:
    4 Aug 2017
    Messages:
    1,392
    OK. I don't want you to post your email account info on the forums, so please submit a help ticket to Rovio here:
    https://support.rovio.com/hc/en-us/requests/new
    Include the Google Play account (@gmail address) that you're using with your mini account, the name of your mini account, and a description of the issue you get when you try to log in.
     
    CaffeinatedChris, 9 May 2018
    #6
    The Grim Repair likes this.
  7. HARPO!

    HARPO! Well-Known Member

    Joined:
    21 Nov 2017
    Messages:
    1,705
    Occupation:
    I’m a Performer! Television and Stage!
    Location:
    America
    6234482A-AF3A-4EE3-834C-205F30200BF9.jpeg
     
    HARPO!, 9 May 2018
    #7
    wreck your day, Fluid Bait and TheAntiSnipe like this.
  8. Aswin

    Aswin Active Member

    Joined:
    20 Nov 2017
    Messages:
    174
    Step 1 : clear battle bay data / reinstall app.
    Step 2 : Clear Google play games data / reinstall.
    Step 3 : Open play games and log in with your mini's Google id.
    Step 4 : open battle bay and choose mini's Google account.
    Probably you can log in.

    If it didn't work contact support team :)
     
    Last edited: 10 May 2018
    Aswin, 9 May 2018
    #8
  9. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    Definitely contact our support team please - not the devs :)

    If you have other account related questions after you contacted our support - just drop me a PM!
     
    The Grim Repair, 10 May 2018
    #9
    BasedCarpen, ninjamutantti and Aswin like this.

Share This Page