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Guild function is not working

Discussion in 'Bugs, Issues & Inquiries' started by ERIC_WONG, 29 Sep 2017.

  1. ERIC_WONG

    ERIC_WONG New Member

    Joined:
    6 May 2017
    Messages:
    1
    Hi,
    My Guild button is not working on the main screen, i.e. pressed it and nothing happen.
    It also shows me that i dont have a guild in the "Guild Chat" while i am still in the guild (Renegade).
    All the guild invitations disappeared but i can still receive the friend request.
    I login to another account with same phone, it works fine. I asked my friend to login my account in his phone, it doesnt work as well. So its not my phone's problem....Its the account, right??
    -RNG ERIC
     
    ERIC_WONG, 29 Sep 2017
    #1
  2. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    Hey RNG ERIC,

    you are right indeed, what you are experiencing with your guild button is an individual account issue.

    There are currently no general issues we are aware of.
    I have forwarded your case to our dev team and they are looking into it for you!

    It should be resolved within the next 72h, however, if you are still experiencing the same problem next week, please open a Rovio Support contact ticket here: https://support.rovio.com/hc/en-us/requests/new . Select "Battle Bay" from the drop-down menu and we will follow up with you there in person.
    For the future, that would be the place to go and ask for specific help, so we can reserve this forum for issues affecting multiple players only. :)

    "One fix at a time!"
     
    The Grim Repair, 29 Sep 2017
    #2

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