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Don’t tell it’s not a bug!

Discussion in 'Bugs, Issues & Inquiries' started by Kent13, 10 Jan 2018.

  1. Kent13

    Kent13 New Member

    Joined:
    16 Nov 2017
    Messages:
    17

    Please, could any developer explain to me what’s going on! Since the guild start, I’m facing a lot of bugs in battle, just dropped 1K last 2 weeks only!
    Having issue with hitting, and you can see how the weapons reload with no reason!
    I contact Rovio, and they said, it’s from my connection, OK!
    Rebooting the IPad Air 2, reinstall and install many times, contact ISP and let them change all connection ( cables and router), enabling the QoS in router setting, resetting the network, resetting the iPad to factory, what else I should do!
    I have a lot of heavy games, and it need very strong connection, only I’m facing troubles with this game, why!?
    Hope someone will give me a solution
     
    Nikkie! likes this.
  2. Help I Cant Swim

    Help I Cant Swim MVP

    Joined:
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    1,968
    Clock your WiFi speed from your iPad. Google to find one.
     
  3. Kent13

    Kent13 New Member

    Joined:
    16 Nov 2017
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    Here is the speed test
     

    Attached Files:

  4. Rango8

    Rango8 Well-Known Member

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    502
    What’s your ping say in game?
     
  5. Kent13

    Kent13 New Member

    Joined:
    16 Nov 2017
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    Between 190 to 240
     
  6. Rango8

    Rango8 Well-Known Member

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    All the time? Honestly looks like it spikes. I’ve had it happen before where it was fine and then while I’m playing it’s jumped to over 800
     
  7. Kent13

    Kent13 New Member

    Joined:
    16 Nov 2017
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    When I open the game, it’s come around 265, seconds later it’s go down between 190 to 240
     
  8. Kent13

    Kent13 New Member

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    16 Nov 2017
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    Any update from any developer!?
     
  9. Ash KOT

    Ash KOT MVP

    Joined:
    30 Aug 2017
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    You said you already opened a ticket which they investigated and told you it was your connection?
     
  10. Kent13

    Kent13 New Member

    Joined:
    16 Nov 2017
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    Thx for ur replay
    Yes, they said that, it was 2 months ago! Later on I tried all solutions as I mentioned above.
    I open ticket again today, submit the link of video here, have no idea what their replay will be!
     
  11. Ash KOT

    Ash KOT MVP

    Joined:
    30 Aug 2017
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    Well if you have opened a ticket with support then there is nothing more we can do here, you are in the right hands.
    I will leave this open so you can update us here with what the problem is.
     
    Nikkie! and The Otherguy like this.
  12. Kent13

    Kent13 New Member

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    16 Nov 2017
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    Thx again,appreciate ur action
     
  13. StrictSalmon307

    StrictSalmon307 Well-Known Member

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    Occupation:
    Professional student
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    The problem with hitting is probably hit markers, which are a common problem in shooters. Basically it doesn't detect that you hit the shot. I have that problem too, and I've seen other people who also have hit markers. I don't think there's a way to fix that, as it's in the actual game and not just on your side.
    I don't know about the reloading though
     
  14. Ash KOT

    Ash KOT MVP

    Joined:
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    There inst a bug with shots not registering.
    Its usually a problem with connection / lag, on your screen you think you hit the shot, but the server has seen something completely different.
     
    The Grim Repair likes this.
  15. Kent13

    Kent13 New Member

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    Thx for ur replay, it’s so annoying issue
     
  16. Kent13

    Kent13 New Member

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    If really I have issue with my connection ( assumption) why only this game? And why it wasn’t before lagging!
    When I start playing BB was so smooth, until the guild start!
     
  17. ViscountSniffit

    ViscountSniffit Well-Known Member

    Joined:
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    Have you tried shutting down other programs? There might be something else running in the background that is hogging your bandwidth. Check what’s using data on your device.

    Hits not registering is caused by connection lag, it’s a common problem with network games.

    Your device is constantly being sent data packages which tell it the speed and bearing of all the in game objects. However, between packages, it will fill in the blanks using dead reckoning (where objects are assumed to continue at their last known speed and heading).

    When you have a slow connection, the time between corrections increases, so your device will start to show objects further and further out of position.

    That’s why you might see a hit, but the server shows a miss.
     
  18. Kent13

    Kent13 New Member

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    Thx for ur replay, always I’m closing all apps before opening the game, also I don’t have slow connection, I attached screenshot for home connection, and will upload one for work connection, no doubt it’s perfect one, it’s a business connection
    Yesterday I tried many internet connection with different places, nothing work, no way more than 6 places has issue with connection!
     

    Attached Files:

  19. ViscountSniffit

    ViscountSniffit Well-Known Member

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    Closing apps might not be enough. It could be a background process that is using data. You’ll need to check the permissions and see what is allowed to access the internet.
     
  20. TheAntiSnipe

    TheAntiSnipe Moon's haunted

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    The only time I suffered one of these "perma lag" issues was, I believe, in August. That led me to take a temporary break from the game.

    Turns out, my phone(Redmi Note 4) had a "agressive network switching" issue that put me on 3G the moment I started a match. It was pointed out and fixed.

    However, this sort of bug manifests in all games. So it seems you have a bad route to BB's servers especially? Have you tried using a VPN changer?
     
    Nikkie! likes this.

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