1. Hey please check out our new forum Suggestions and Ideas found in the area "The Bay" - as we love all your ideas and want to collect them in one place, - please use it going forward. :) Thanks already for helping to make Battle Bay an even better experience. Remember: If your idea already exists - simply add your comment or like to an existing one so we avoid duplicates.
    Dismiss Notice

Does Rovio and the battle team read the forums too?

Discussion in 'Bugs, Issues & Inquiries' started by *FlyingDutchman*, 5 Aug 2018.

Tags:
  1. *FlyingDutchman*

    *FlyingDutchman* New Member

    Joined:
    28 Jul 2018
    Messages:
    11
    Are forums only for the members or do Rovio and/or the Battle team read the forums too?
     
    *FlyingDutchman*, 5 Aug 2018
    #1
  2. HAPPY SITHSHA

    HAPPY SITHSHA Well-Known Member

    Joined:
    24 Feb 2018
    Messages:
    1,148
    Location:
    A Place that u could never imagine :P
    The devs of Battle Bay do read the forums daily.
    :):):)
     
    HAPPY SITHSHA, 5 Aug 2018
    #2
    Help I Cant Swim, ChickenSurprise and ShipCrusherCz like this.
  3. *FlyingDutchman*

    *FlyingDutchman* New Member

    Joined:
    28 Jul 2018
    Messages:
    11
    • Sounds great that they do so. Only one question: do the do something in order to provide an answer after they have read the post?
     
    Last edited: 5 Aug 2018
    *FlyingDutchman*, 5 Aug 2018
    #3
  4. *FlyingDutchman*

    *FlyingDutchman* New Member

    Joined:
    28 Jul 2018
    Messages:
    11
    Over a week ago I reported a problem that I can't login with my account after an update from BB. There has been no response at all. I would appreciate it if I can get an answer, whatever it is.
    Regards
     
    *FlyingDutchman*, 5 Aug 2018
    #4
  5. TheAntiSnipe

    TheAntiSnipe Moon's haunted

    Joined:
    11 Jun 2017
    Messages:
    9,118
    Location:
    Classified top secret ;-)
    I'll let them know, meanwhile can you open a support ticket?
    https://support.rovio.com/hc/en-us/requests/new?ticket_form_id=233218
     
    TheAntiSnipe, 5 Aug 2018
    #5
    *FlyingDutchman* likes this.
  6. envylife

    envylife Well-Known Member

    Joined:
    17 Jun 2017
    Messages:
    2,768
    They do read forums, and no, they rarely acknowledge posts. In fact if you try to force them to reply they will reprimand you. If you open a support ticket they seem to be very good about responding.
     
    envylife, 6 Aug 2018
    #6
    HAPPY SITHSHA and Nooobser like this.
  7. *FlyingDutchman*

    *FlyingDutchman* New Member

    Joined:
    28 Jul 2018
    Messages:
    11
    I have opened a support ticket. Hopefully they can find a solution.
     
    *FlyingDutchman*, 6 Aug 2018
    #7
    TheAntiSnipe likes this.
  8. *FlyingDutchman*

    *FlyingDutchman* New Member

    Joined:
    28 Jul 2018
    Messages:
    11
    *FlyingDutchman*, 6 Aug 2018
    #8
    TheAntiSnipe likes this.
  9. Cricketmad

    Cricketmad Well-Known Member

    Joined:
    4 May 2018
    Messages:
    262
    For support issues it is always best to come here and post a thread, if no reply within a few hours come back online and pm whichever MVP is online (says this on the front page of the forum above members names), I have found they are awesome at looking out for the community and getting things sorted :)
     
    Cricketmad, 6 Aug 2018
    #9
    HAPPY SITHSHA, Help I Cant Swim, *FlyingDutchman* and 2 others like this.
  10. *FlyingDutchman*

    *FlyingDutchman* New Member

    Joined:
    28 Jul 2018
    Messages:
    11
    Ok, thanks for the advice
     
    *FlyingDutchman*, 6 Aug 2018
    #10
  11. Help I Cant Swim

    Help I Cant Swim MVP

    Joined:
    25 Oct 2017
    Messages:
    1,968
    Yea, we are generally more active on the forums than the devs. They have more important stuff to do. So we are willing to field big issues, but don't abuse it. :p

    The devs DO read the forums and are constantly taking feedback, ideas, and suggestions from the forums. They might not reply to everything, but they read most of the posts that gain any traction.
     
    Help I Cant Swim, 6 Aug 2018
    #11
    HAPPY SITHSHA, The Grim Repair, Cricketmad and 1 other person like this.

Share This Page