Can't Start a New Account

Both my iPad and my iPhone are linked devices. Therefore, when I downloaded battle bay on my iPhone I was prompted with the question of whether or not I wanted to restore my progress from my iPad. I chose to not restore my progress do that I could start a new account focusing on different ships and items. This didn't work and it restored my progress anyways. I tried again many times deleting and re downloading the game but it never worked.

 

Clear the data of the app in your phone and try again...

 

How do I clear the data without deleting everything on my phone?

 

go into settings -> apps -> Battle bay, on that screen you will have various options like forcibly stop the app, uninstall etc, 2 of them are to clear data and cache respectively.

 

I went into setting and I have iOS 10.? But I couldn't find the category apps and battle bay wasn't listed as one of the apps that you can change the settings for.

 

Oh sorry, i never used that fruit operating system, and didn't notice yours was using that.
My directions were for the android types.
Maybe someone with similar O/S as yours could help you perform the same, if at all possible on them.