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Ad issues in game

Discussion in 'Bugs, Issues & Inquiries' started by Kelemvor, 31 Aug 2017.

  1. Kelemvor

    Kelemvor Member

    Joined:
    31 Aug 2017
    Messages:
    34
    Howdy,
    This happens to be all the time on my GS7. After a fight, I will tap to watch the ad to get the 50% bonus. When the ad is finished, if I'm doing something and don't get around to tapping the 'x' to close it, when I do tap it, the screen will go black and it will never take me back into the game. I have to manually close the game and open it back up again.
     
  2. BasedCarpen

    BasedCarpen Well-Known Member

    Joined:
    15 Jul 2017
    Messages:
    1,025
    Happens to me a few times a day, usually if I don't close an ad out right away like you said
     
    EyesTv and Jamel H. like this.
  3. Kelemvor

    Kelemvor Member

    Joined:
    31 Aug 2017
    Messages:
    34
    Well, at least it's not just me...
     
    EyesTv likes this.
  4. AVID

    AVID Well-Known Member

    Joined:
    27 Jun 2017
    Messages:
    484
    yah for every one its happening..
    after watching ads, if the screen got locked..when we open lock its black screen.
     
  5. JustPlainSowad

    JustPlainSowad Active Member

    Joined:
    15 Jul 2017
    Messages:
    191
    Occupation:
    Product Manager//Technology Entrepreneur
    Location:
    Dhaka, Bangladesh
    yup happened to me a few times as well.
     
  6. Zviki_SLO

    Zviki_SLO Member

    Joined:
    2 Sep 2017
    Messages:
    34
    Same here. It's really annoying. Not only after watching add, sometimes can happen on any screen if I let the phone to turn off screen by itself.
     
  7. Kelemvor

    Kelemvor Member

    Joined:
    31 Aug 2017
    Messages:
    34
    So does anyone from Rovio actually monitor these forums or do we post bugs for our own amusement?
     
  8. Neeraj Nainani

    Neeraj Nainani New Member

    Joined:
    1 Sep 2017
    Messages:
    4
    They dont do anything just sit and watch. Game is fix.
     
    Mister Kevin likes this.
  9. Zviki_SLO

    Zviki_SLO Member

    Joined:
    2 Sep 2017
    Messages:
    34
    That's why there is no bug report option in a game...
     
  10. Flying Bananasaur

    Flying Bananasaur Active Member

    Joined:
    13 Jun 2017
    Messages:
    256
    Actually, they do monitor the forums a lot. But the best way to ask them about this problem is to direct message them.
     
    The Otherguy likes this.
  11. Kelemvor

    Kelemvor Member

    Joined:
    31 Aug 2017
    Messages:
    34
    I emailed and opened a ticket and included the link to this thread. Still waiting for a response.
     
  12. Zeus

    Zeus Developer

    Joined:
    4 Apr 2017
    Messages:
    338
    Occupation:
    QA Lead
    Location:
    Helsinki, Finland
    If you take too long to give your phone input, it will essentially put the phone to sleep and therefor suspend the app.
     
  13. Kelemvor

    Kelemvor Member

    Joined:
    31 Aug 2017
    Messages:
    34
    This happens even if the ad was still on the screen but you just wait "too long" (dunno what the time limit is). When you close the ad the game doesn't come back up.
     
  14. Kelemvor

    Kelemvor Member

    Joined:
    31 Aug 2017
    Messages:
    34
    3 months later and still happening. Rovio Fail.
     
  15. Kelemvor

    Kelemvor Member

    Joined:
    31 Aug 2017
    Messages:
    34
    Still not fixed.
     
  16. afkAd

    afkAd New Member

    Joined:
    6 Dec 2017
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    1
    Maybe it’s to discourage you from afk-ing the ad. You have to watch to know exactly when it’s over, like when you go fishing in Minecraft/Trove, you gotta reel it in asap
     
  17. Kelemvor

    Kelemvor Member

    Joined:
    31 Aug 2017
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    Some of the ads play and go right back to the summary screen on their own. Some stay with the ad on the screen and you have to tap the 'X'. I'm sitting here right now watching football and playing Battle Bay. A good play was on and I didn't see the ad was done and when I looked down and tapped the 'X', I got a black screen. And no, it's not by design. The app is still running but just won't display. Only thing I can do is press Home to get out and then kill the app from my running apps list to then go back in.
     
  18. AVID

    AVID Well-Known Member

    Joined:
    27 Jun 2017
    Messages:
    484
    strange ads only sound...black screen.
    also playing in Vertical mode.
    some times its getting stucked in starting..i lost almost 8 matches reward like this.
    also ads stuck after playing. no close option. forecefully need to restart game.
     

    Attached Files:

    DEIVI5, Mister Kevin and Bananas like this.
  19. Bananas

    Bananas Member

    Joined:
    6 Apr 2017
    Messages:
    22
    I have the same problem!
     
  20. The Otherguy

    The Otherguy Well-Known Member

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    Occupation:
    Lawn care and Maintenance
    Location:
    behind that rock over there
    Happened to me too. I went to watch an ad, but after I tapped on the ad button, it froze on a black screen with 15s remaining. I had to restart the game.
     

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