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Account recovery

Discussion in 'Bugs, Issues & Inquiries' started by Wavykenn, 15 May 2017.

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  1. Wavykenn

    Wavykenn New Member

    Joined:
    15 May 2017
    Messages:
    1
    I got a new iPhone and updated everything but when I opened up battle bay it started me as a new player. How do I recover my old account I've spent a lot of money upgrading my ships and buying items I'd like to have my old account back how do I recover it?
     
    Aashish Gandhi likes this.
  2. Seas The Day

    Seas The Day New Member

    Joined:
    10 Apr 2017
    Messages:
    4
    Hey!

    Sorry to hear that you've lost access to your account. Please send a support ticket to Rovio Support at https://support.rovio.com/hc/en-us/requests/new?ticket_form_id=233218 and they'll help you. Please include the following in your message:

    - Your new Account ID (you can copy this to the clipboard in the in-game options > accounts)
    - The player name of your current account
    - The player name of the lost account
    - Some inventory contents of the lost game (captain level, weapons etc)

    BR,
    Seas
     
    Rainbow Warrior and Mr. Chompers like this.
  3. Kenoon

    Kenoon New Member

    Joined:
    15 May 2017
    Messages:
    1
    It seems like Facebook and Google play doesn't sync and bind to the game account at all.
    Hope developer can look into it seriously.
    I lost 1 account previously and now running a new account with money invested in it.
    Hope this bug can be fixed asap. Thank you!
     
  4. leloc

    leloc New Member

    Joined:
    28 Jun 2017
    Messages:
    1
    Occupation:
    programming
    Location:
    HaNoi, VietNam
    I think that, developers of Rovio Company should develop additional module to restore old account.

    I have lost old account of Battle Bay game, and then I could continue playing this game. :(:(:(:(
     
  5. Aashish Gandhi

    Aashish Gandhi New Member

    Joined:
    12 Apr 2018
    Messages:
    2
    I had an account on battlebay but due to some changes made in my phone setting by an excecutive of my data providing company it started using huge data app 650mb in hour or 2.
    He said me to unstall an reinstall Battlebay and I assured me I would be able to retain my levels and data for the game.
    But as I installed it, unable to retain data.
    Pls help
     
  6. TheAntiSnipe

    TheAntiSnipe MVP

    Joined:
    11 Jun 2017
    Messages:
    9,088
    Location:
    Classified top secret ;-)
    Log in via Facebook or google play games, you should get your progress back. Go to settings and accounts.
     
  7. TheFixer27

    TheFixer27 Well-Known Member

    Joined:
    6 Sep 2017
    Messages:
    2,155
    Occupation:
    A boat
    Location:
    My phone
    Necroing a thread 10months ago lol
     
  8. Iunch

    Iunch Active Member

    Joined:
    27 Jun 2017
    Messages:
    126
    My Old account name is Banderas, captain LVL 50. Items include T5 legendary everything. If you could please correct it so I can log back in to his, I mean my account, that'd be great
     
  9. TheAntiSnipe

    TheAntiSnipe MVP

    Joined:
    11 Jun 2017
    Messages:
    9,088
    Location:
    Classified top secret ;-)
    I see what you did there...:D
     
    Rainbow Warrior and TheFixer27 like this.
  10. ViscountSniffit

    ViscountSniffit Well-Known Member

    Joined:
    3 Sep 2017
    Messages:
    2,614
    Who is Seas The Day? :confused:

    Is that like the ‘beta’ version of @The Grim Repair ?
     
  11. Agile Vanguard

    Agile Vanguard Well-Known Member

    Joined:
    8 Apr 2018
    Messages:
    1,472
    Occupation:
    Random Battle Bay player and tuber.
    Location:
    In a land far far away...
    Lol
     
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