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Unable to update

Discussion in 'Bugs, Issues & Inquiries' started by DANIEL NEAG..., 19 Dec 2017.

  1. DANIEL NEAG...

    DANIEL NEAG... New Member

    Joined:
    21 Nov 2017
    Messages:
    17
    My friend is unable to update the game. Everytime the update is getting stuck at 181mb and then getting cancelled. There is a lot of space on phone and have tried with cellular as well as wifi. Tried deleting game and folder and download again. Still not happening. Can anyone help me out resolve his problem?
     
    DANIEL NEAG..., 19 Dec 2017
    #1
  2. ViscountSniffit

    ViscountSniffit Well-Known Member

    Joined:
    3 Sep 2017
    Messages:
    2,614
    It might be easier to help if you could post what phone and OS he’s using?
     
    ViscountSniffit, 20 Dec 2017
    #2
  3. DANIEL NEAG...

    DANIEL NEAG... New Member

    Joined:
    21 Nov 2017
    Messages:
    17
    Mi note4, running android 7.0 Nrd90m
     
    DANIEL NEAG..., 20 Dec 2017
    #3
  4. TheAntiSnipe

    TheAntiSnipe Moon's haunted

    Joined:
    11 Jun 2017
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    Classified top secret ;-)
    That's interesting, I use the same phone with the same specs. Actually, I have a tip there: When it finishes downloading extra files(181mb), and starts on the .apk, try to reach the Google Play page on Battle Bay. I had this happen on my old Moto E2 and that seemed to do the trick.

    Hope this helped!
     
    TheAntiSnipe, 20 Dec 2017
    #4

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