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Update issues and Appstore

Discussion in 'Bugs, Issues & Inquiries' started by Carl2801, 19 Dec 2017.

  1. Carl2801

    Carl2801 New Member

    Joined:
    16 Sep 2017
    Messages:
    24
    when I open the app it says a new version is available but when I go to the App Store it says that it has been downloaded. Can’t play until this is resolved
     
    Carl2801, 19 Dec 2017
    #1
  2. MobyD1ckXXL

    MobyD1ckXXL New Member

    Joined:
    14 Oct 2017
    Messages:
    20
    Location:
    USA
    New update shows my daily battle rewards as recieved but I haven't even played yet
     
    MobyD1ckXXL, 19 Dec 2017
    #2
  3. Lil dude78

    Lil dude78 New Member

    Joined:
    19 Dec 2017
    Messages:
    2
    App Store says game is up to date but won’t let me play when I try to log on
     
    Lil dude78, 19 Dec 2017
    #3
  4. Bennunator

    Bennunator Moderator

    Joined:
    3 Apr 2017
    Messages:
    321
    Try to drag down the app page in the app store to refresh the page.
     
    Bennunator, 19 Dec 2017
    #4
    The Grim Repair and Ash KOT like this.
  5. Ash KOT

    Ash KOT MVP

    Joined:
    30 Aug 2017
    Messages:
    2,100
    Did you already play before the update?
    Did you try and force close the app and reopen it to see if it is just a visual bug?
     
    Ash KOT, 19 Dec 2017
    #5
    The Otherguy likes this.
  6. Lil dude78

    Lil dude78 New Member

    Joined:
    19 Dec 2017
    Messages:
    2
    I tried all of those just deleted app waiting to get to WiFi to reinstall hopefully that works
     
    Lil dude78, 19 Dec 2017
    #6
  7. Ash KOT

    Ash KOT MVP

    Joined:
    30 Aug 2017
    Messages:
    2,100
    Let us know how you get on ;)
     
    Ash KOT, 19 Dec 2017
    #7
    The Grim Repair likes this.
  8. Ash KOT

    Ash KOT MVP

    Joined:
    30 Aug 2017
    Messages:
    2,100
    Go to the app store, go to the updates tab and then pull down to refresh ;)
     
    Ash KOT, 19 Dec 2017
    #8
  9. Parkourkid2000

    Parkourkid2000 New Member

    Joined:
    9 Oct 2017
    Messages:
    16
    In the new Christmas update, every time I click the 24 hour offer, my game crashes
     
    Parkourkid2000, 19 Dec 2017
    #9
  10. Parkourkid2000

    Parkourkid2000 New Member

    Joined:
    9 Oct 2017
    Messages:
    16
    I can't play battle bay anymore. The game just crashes no matter what I do. I look at the offer, game crashes. I want to check my shop, it crashes. I want to check the new update, game crashes before it even loads. It crashes with every little thing I do and each time I have to reload the game, which takes a like 2 minutes. As you can tell, it has become very frustrating to play bottle bay as you never know when it will crash next. Heck, it might even crash in a match, making me lose infamy and get reported as a floater! I don't know if the reason is because of my devices storage, the games size, the type of device I have (iPod touch 5th generation), or just because of problems with in the game itself, but I really want to be able to have an enjoyable time with this game free of all the problems my game gives me. I hope you can help me.
     
    Parkourkid2000, 19 Dec 2017
    #10
  11. DANIEL NEAG...

    DANIEL NEAG... New Member

    Joined:
    21 Nov 2017
    Messages:
    17
    My friend is unable to update the game. Everytime the update is getting stuck at 181mb and then getting cancelled. There is a lot of space on phone and have tried with cellular as well as wifi. Tried deleting game and folder and download again. Still not happening. Can anyone help me out resolve his problem? Its android.
     
    DANIEL NEAG..., 19 Dec 2017
    #11
  12. ThatOnion

    ThatOnion Well-Known Member

    Joined:
    7 May 2017
    Messages:
    834
    Occupation:
    Gamer
    Location:
    Murica
    That's network issue, not battlebay
     
    ThatOnion, 19 Dec 2017
    #12

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