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VIP & IPhone X Screen

Discussion in 'Bugs, Issues & Inquiries' started by gtxgensport, 19 Dec 2017.

  1. gtxgensport

    gtxgensport New Member

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    14 Nov 2017
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    i lost my VIP after update it should be exprires on 18th January.

    Second thing problems with iPhone X screen, it’s bigger now but blocking buttons
     
    gtxgensport, 19 Dec 2017
    #1
    macintouch_ likes this.
  2. Ash KOT

    Ash KOT MVP

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    Will forward this to the devs to look into for you

    Update: For the subscription issue, please open a ticket here: https://support.rovio.com/hc/en-us/requests/new

    As for the buttons being blocked on the screen, if you flip the phone 180 degrees, the buttons are no longer blocked. Not a perfect solution, just a hot fix why the issue is looked into.
     
    Ash KOT, 19 Dec 2017
    #2
    The Grim Repair likes this.
  3. Kylerity

    Kylerity New Member

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    Yea. Can’t see the buttons on either the left and right side of the screen with iphone x due to the notch, depending on which side the phone is held. Furthermore, the swipe up home function keeps getting triggered while in game.
     
    Kylerity, 19 Dec 2017
    #3
    macintouch_ likes this.
  4. Ash KOT

    Ash KOT MVP

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    So when you flip the phone, it blocks the buttons on the other side?
     
    Ash KOT, 19 Dec 2017
    #4
  5. macintouch_

    macintouch_ New Member

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    True. Really hope they fix it soon :)
     
    macintouch_, 19 Dec 2017
    #5
    Kylerity likes this.
  6. macintouch_

    macintouch_ New Member

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    No. If you put the notch in the left side, you can play normally. But after the game you cannot see the buttons of the chat and all of them, whose are on the left side. So you have to change again the notch side :(
     
    macintouch_, 19 Dec 2017
    #6
  7. Ash KOT

    Ash KOT MVP

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    Cant you just keep playing with the notch on the right?
     
    Ash KOT, 19 Dec 2017
    #7
  8. Kylerity

    Kylerity New Member

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    Yes, I’m referring to the chat and guild buttons on the left. Means I have to hold my phone with the notch on the right while not in game, and flip the other way round when in game.
     
    Kylerity, 19 Dec 2017
    #8
    macintouch_ likes this.
  9. Kylerity

    Kylerity New Member

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    Yup that’s what I do while in game for now.
     
    Kylerity, 19 Dec 2017
    #9
    macintouch_ likes this.
  10. macintouch_

    macintouch_ New Member

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    Exactly!
     
    macintouch_, 19 Dec 2017
    #10
  11. Kylerity

    Kylerity New Member

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    The true horror occurs when accidentally swiping on the home button :eek:
    Haha
     
    Kylerity, 19 Dec 2017
    #11
  12. macintouch_

    macintouch_ New Member

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    I always touch the alerts button on the bottom right side :(
    Do you do it too?
     
    macintouch_, 19 Dec 2017
    #12
  13. •PAX•

    •PAX• New Member

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    Battle Bay is unplayable on iPhone X right now. So many bugs and usability issues. You guys clearly didn’t work iPhone X into your UI/UX development. I’m going to wager that players with iPhone X spend more on this game than the average player. Fix it please.
     
    •PAX•, 19 Dec 2017
    #13
    Taiwan-KT likes this.
  14. Ash KOT

    Ash KOT MVP

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    How did you come to the conclusion that iPhone X users spend more than non iPhone X users?
    Just from the sheer amount of alternative handsets I would think non iPhone X users spend more, but I dont have any evidence to back up such claims.
    There have been several posts today confirming devs are aware of the issue and are looking into it!
     
    Ash KOT, 19 Dec 2017
    #14
    macintouch_ likes this.
  15. macintouch_

    macintouch_ New Member

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    Any news about the iphone x and the notch problem?? :)
     
    macintouch_, 19 Jan 2018
    #15

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