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Need help with account

Discussion in 'Bugs, Issues & Inquiries' started by Dixie__Flyer, 23 May 2017.

  1. Dixie__Flyer

    Dixie__Flyer New Member

    Joined:
    23 May 2017
    Messages:
    3
    I downloaded on my iPad and like the game so I downloaded on my phone as well, to help update my crew while I'm out away from my iPad. The issue is I can't link them together I now have 2 different accounts I want the same account on my phone that's on my iPad. Support can you help me?
     
  2. Bennunator

    Bennunator Moderator

    Joined:
    3 Apr 2017
    Messages:
    321
    Hi there!

    Had you connected the game to Facebook on your iPad? If so, try connecting with your phone as well. If that doesn't work out, our support team will be able to help. You can drop them a message at: rov.io/support

    -Bennunator
     
  3. Dixie__Flyer

    Dixie__Flyer New Member

    Joined:
    23 May 2017
    Messages:
    3
    No I don't connect anything to Facebook
     
  4. Dixie__Flyer

    Dixie__Flyer New Member

    Joined:
    23 May 2017
    Messages:
    3
    I've also tried to go that route but can't get in to get anybody
     
  5. Bennunator

    Bennunator Moderator

    Joined:
    3 Apr 2017
    Messages:
    321
    Could you go and connect to Facebook on your iPad (Options - Accounts), after that do the same on your phone. You should get an option to choose your old account. If you don't have a Facebook or just don't want to connect to it, than our support team can help.
    -Bennunator
     
  6. DV Shortbus

    DV Shortbus New Member

    Joined:
    23 May 2017
    Messages:
    1
    There is currently no option two copy and paste your old account ID. I ran into a similar issue I had saved my original ID code but when I opened it today my account was different and I cannot paste my old account ID only copy the new one
     

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