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Lost account after reinstalling the game

Discussion in 'Bugs, Issues & Inquiries' started by Tor, 19 May 2017.

  1. Tor

    Tor New Member

    Joined:
    15 May 2017
    Messages:
    12
    Hi

    Because of the recent update, the only solution for me was to delete the game and install it again, because of the limited space i have on my phone.

    And now my account are lost, even when it was connected to my Google account. When i log in now, i just start in the training battle.

    IGN: #Tor
    Guild: Battle Bay Bullies
    My email here and to my google account are the same.
    Whatever info needed to prove that it's my account, i can provide with it.

    Please help
     
    Tor, 19 May 2017
    #1
    HUMBOLTR3D likes this.
  2. HUMBOLTR3D

    HUMBOLTR3D New Member

    Joined:
    19 May 2017
    Messages:
    1
    Same here
     
    HUMBOLTR3D, 20 May 2017
    #2
  3. Marcaum123

    Marcaum123 New Member

    Joined:
    10 May 2017
    Messages:
    17
    I had the same problem.
    Play the tutorial thing and when you are able to click on settings, find the option accounts
    If you logged in previously with your Facebook it should have synced your data. Try relogging into your facebook acc and an option to retrieve your previous account should appear
     
    Marcaum123, 20 May 2017
    #3
  4. hasan kanso

    hasan kanso New Member

    Joined:
    20 May 2017
    Messages:
    2
    i have the same problem but i didnt sync with my facebook how i should return my progress plz help
     
    hasan kanso, 20 May 2017
    #4
  5. TheRedSpeeder

    TheRedSpeeder Well-Known Member

    Joined:
    10 Apr 2017
    Messages:
    444
    Location:
    Finland
     
    TheRedSpeeder, 20 May 2017
    #5
  6. nims Patel

    nims Patel New Member

    Joined:
    18 Oct 2018
    Messages:
    1
    Occupation:
    IT architect
    Location:
    London
    You would have thought that Rovio would have thought about this whenever designing and updating the game I was level 20 and lost my account after reinstalling and no response from rovio it's a big joke
     
    nims Patel, 18 Oct 2018
    #6

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