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Can't watch Ads for bonus rewards

Discussion in 'Bugs, Issues & Inquiries' started by MicroWilly, 18 Apr 2017.

  1. 3ARSA aka FIXER FTW

    3ARSA aka FIXER FTW New Member

    Joined:
    29 Jun 2017
    Messages:
    11
    Location:
    Beirut-Lebanon
    Same thing is happening here with me for 3 days now. First i tried clearing cache/data, uninstall/reinstall but nothing worked... im on Samsung Galaxy S7
    But the weird thing is: when i play the game on a Nexus7 (2nd gen) its working perfectly fine, (Same wifi network btw).
    So my conclusion is that this matter is device related, not providers. Other members posts ive read seem to have this problem too on S7 phones...
     
  2. 3ARSA aka FIXER FTW

    3ARSA aka FIXER FTW New Member

    Joined:
    29 Jun 2017
    Messages:
    11
    Location:
    Beirut-Lebanon
    Same here. Nothing is working, uninstall reinstall, clear cache/data, all in vain. Playing on my main phone Samsung Galaxy S7.
    But when i played on Nexus7 2nd Gen, and on the same wifi network, everything is working perfectly... so i guess this issue might be device related.
    Plz devs read this and reply if possible. Ty.
     
  3. 3ARSA aka FIXER FTW

    3ARSA aka FIXER FTW New Member

    Joined:
    29 Jun 2017
    Messages:
    11
    Location:
    Beirut-Lebanon
    Same here. Nothing is working, uninstall reinstall, clear cache/data, all in vain. Playing on my main phone Samsung Galaxy S7.
    But when i played on Nexus7 2nd Gen, and on the same wifi network, everything is working perfectly... but the game runs very poorly on the nexus7 coz of the old device specs.
    so i guess this issue might be device related.
    Plz devs read this and reply if possible. Ty.
     
  4. angrywasp

    angrywasp New Member

    Joined:
    22 Sep 2017
    Messages:
    18
    Same issue here as well.
     
  5. AREffekt

    AREffekt New Member

    Joined:
    18 Oct 2017
    Messages:
    1
    Location:
    Baden Württemberg, Germany
    I am also having the same problem..when i started watching videoes to get gold and sugar it automatically shows black screen and when i restart the game i lost my gold.



    Teambuilding Events Ideen | Teambuilding Ideen
     
  6. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    Hey guys,

    this issue happens ever so often and its nothing to do with Rovio or that we could fix it on our end. It is only connected to the advertisements and/or region.
    We can't investigate either which adverts are causing the main problem - so unfortunately there is no specific help right now we can provide.
     
  7. Blaze Of Glory

    Blaze Of Glory New Member

    Joined:
    16 Aug 2017
    Messages:
    4
    This problem is fixed in my account from today morning. Thank you.
     
  8. mannyfreshmf

    mannyfreshmf New Member

    Joined:
    1 Sep 2017
    Messages:
    23
    I have that issue at times, but what I'm constantly seeing is a white screen after or during the ad. I'm forced to restart the APP constantly. It started happening after the guild quests upgrade.
     
    thumbwrench likes this.
  9. MeneXe

    MeneXe New Member

    Joined:
    22 Sep 2017
    Messages:
    7
    I have the same problem, i cant see more of the %50 of advertisement, my profile is "MeneXe". I am loosing to much resources. And need to restart the game anytime thats happen. Battle Bay should the users choice the advertisement before this appear, in this way Battle Bay can see how advertisement have problems, and we can play happy. (Sorry for my english, I am from Argentina and never study english seriously) Thanks.
     

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