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Can't watch Ads for bonus rewards

Discussion in 'Bugs, Issues & Inquiries' started by MicroWilly, 18 Apr 2017.

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  1. MicroWilly

    MicroWilly New Member

    Joined:
    18 Apr 2017
    Messages:
    5
    I just played about 5 matches in a row where I didn't have the option to watch an add for the extra bonus at the end of the match.

    Is this a bug or another new feature?

    Getting pearls and gold is sparse enough as is.

    Anyone else having this issue or is it just me? I've asked in game with no response.

    Update: issue is now resolved, thanks
     
    Last edited: 18 Apr 2017
    MicroWilly, 18 Apr 2017
    #1
  2. "har"Smash until the end

    "har"Smash until the end Well-Known Member

    Joined:
    5 Apr 2017
    Messages:
    453
    Location:
    Somewhere in the earth
    It's just bug,it happened to me sometimes also
     
    "har"Smash until the end, 18 Apr 2017
    #2
  3. Miika

    Miika Game Lead

    Joined:
    29 Mar 2017
    Messages:
    953
    Try rebooting the game then that happens, sometimes it might help. Unfortunately the ad networks we are using tend to be somewhat unreliable and we're constantly pushing the providers to improve them.

    If it constantly keeps happening for you even if you reboot your game and device, then we need to investigate more is there something unusually broken.
     
    Miika, 18 Apr 2017
    #3
  4. MicroWilly

    MicroWilly New Member

    Joined:
    18 Apr 2017
    Messages:
    5
    I've rebooted my device, game seems to be undergoing maintenance right now.

    Will update when I can
     
    MicroWilly, 18 Apr 2017
    #4
  5. Subject89P13

    Subject89P13 Member

    Joined:
    17 Jun 2017
    Messages:
    22
    I AM NOT GETTING THE OPTION TO WATCH ADS AND GET THE BONUS REWARDS ITS HAPPENING FROM LAST TWO DAYS PLEASE HELP OR I HAVE TO STOP PLAYING CAUSE ITS USELESS Screenshot_2017-06-25-10-02-15-445_com.rovio.battlebay.png
     
    Subject89P13, 25 Jun 2017
    #5
    Gautham likes this.
  6. lolawola

    lolawola Active Member

    Joined:
    8 May 2017
    Messages:
    316
    it started doing the same for me today. did you found a fix?
     
    lolawola, 12 Jul 2017
    #6
  7. Joey who

    Joey who Well-Known Member

    Joined:
    11 Jun 2017
    Messages:
    3,724
    Same. It stopped after a few hours for me. Sometimes I'd be able to watch an ad and sometimes I wouldn't be able to. Out of 2600+ battles it's a first for me.
     
    Joey who, 12 Jul 2017
    #7
    The Otherguy likes this.
  8. AVID

    AVID Well-Known Member

    Joined:
    27 Jun 2017
    Messages:
    485
    when connection loos, you wont get it.
    what i observed is, when i loss connection or if i got a call, i am also not getting.
     
    AVID, 13 Jul 2017
    #8
    lakshya likes this.
  9. lakshya

    lakshya Member

    Joined:
    22 May 2017
    Messages:
    32
    Me too, first time in 3500+ battles.
     
    lakshya, 13 Jul 2017
    #9
  10. Jdm7

    Jdm7 Active Member

    Joined:
    14 Jul 2017
    Messages:
    132
    Yeah, what the heck is going on? They need to get this fixed asap. It just started for me today
     
    Jdm7, 19 Jul 2017
    #10
    lakshya likes this.
  11. ashish783

    ashish783 New Member

    Joined:
    25 Jul 2017
    Messages:
    3
    That same problem I am facing. From 2 days i also didnt get bonus award. Please let me know if you get any solution.
     
    ashish783, 26 Jul 2017
    #11
    lakshya likes this.
  12. Craigjnoble

    Craigjnoble Well-Known Member

    Joined:
    13 Jun 2017
    Messages:
    252
    I have the same issue when I play at my work, I think it's due to an add blocker on the server. If I turn wifi off and play using cell data or use the wifi at home it's fine.
     
    Craigjnoble, 26 Jul 2017
    #12
    lakshya likes this.
  13. lakshya

    lakshya Member

    Joined:
    22 May 2017
    Messages:
    32
    I know..I found a solution to this problem.
     
    lakshya, 28 Jul 2017
    #13
  14. Nahmin

    Nahmin New Member

    Joined:
    2 Jul 2017
    Messages:
    1
    When i try to watch the videos for extra sugar and gold, i get a black screen and have to close game and reopen
     
    Nahmin, 22 Sep 2017
    #14
  15. WesleyZ

    WesleyZ New Member

    Joined:
    7 Oct 2017
    Messages:
    3
    me too :(
     
    WesleyZ, 9 Oct 2017
    #15
  16. _devill

    _devill Well-Known Member

    Joined:
    27 Jul 2017
    Messages:
    363
    Location:
    Pune, Maharashtra
    Same issue with me earlier today and is sorted out now. No more black screen on watching ads for bonus. Still lost a lot of gold but its okay i guess. Devs could not help with that. If they could I'm sure they would.:)
     
    _devill, 9 Oct 2017
    #16
  17. WesleyZ

    WesleyZ New Member

    Joined:
    7 Oct 2017
    Messages:
    3
    maybe power saving mode
     
    WesleyZ, 10 Oct 2017
    #17
  18. _devill

    _devill Well-Known Member

    Joined:
    27 Jul 2017
    Messages:
    363
    Location:
    Pune, Maharashtra
    Don't think so. I never played battle bay on power saving. It's annoying when the phone keeps bugging you with notifications. I usually use DND and a charger.:p
     
    _devill, 11 Oct 2017
    #18
  19. MeneXe

    MeneXe New Member

    Joined:
    22 Sep 2017
    Messages:
    7
    me too Player: MeneXe
     
    MeneXe, 14 Oct 2017
    #19
  20. MeneXe

    MeneXe New Member

    Joined:
    22 Sep 2017
    Messages:
    7
    No, full battery and the same problem.
     
    MeneXe, 14 Oct 2017
    #20
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