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Discussion in 'Bugs, Issues & Inquiries' started by Mrboss7, 3 Oct 2017.

  1. Mrboss7

    Mrboss7 New Member

    Joined:
    3 Oct 2017
    Messages:
    7
    Hi. I have 8 pieces 2x and 3 pieces 5x boosters for guild works. When i have taken 5x booster and made one guild work then the guild monitor disappeared. Later it came but my boosters had gone.
     
    Mrboss7, 3 Oct 2017
    #1
  2. ~KicKA5S

    ~KicKA5S New Member

    Joined:
    3 Oct 2017
    Messages:
    1
    Just now, me and my teammates form Dutch Bay noticed we lost around 14.000 pearls of boosts we bought yesterday. All the 5x boosts vanished, some lost all boosts. We want them back! We didn't spend money to vanish in thin air.
    Also some shooter wins i made this morning weren't counted for in the quest I selected. Yesterday I had the same with an enforcer match.
    FIX IT Battle Bay!
     
    ~KicKA5S, 3 Oct 2017
    #2
  3. Rock'N'Rolla

    Rock'N'Rolla Active Member

    Joined:
    21 May 2017
    Messages:
    252
    Yeah! All the guilds mentioned that their boosts disappeared!!
     
    Rock'N'Rolla, 3 Oct 2017
    #3
  4. Bennunator

    Bennunator Moderator

    Joined:
    3 Apr 2017
    Messages:
    321
    We'll investigate this right away.
     
    Bennunator, 3 Oct 2017
    #4
  5. Bennunator

    Bennunator Moderator

    Joined:
    3 Apr 2017
    Messages:
    321
    Hey! Looking into this right now.
     
    Bennunator, 3 Oct 2017
    #5
  6. Mrboss7

    Mrboss7 New Member

    Joined:
    3 Oct 2017
    Messages:
    7
    Ok thanks. My id #JKKTFVSD
    Name barbaros77.
    It will be good if you can give them back maybe a gift too like some pearls. Thanks.
     
    Mrboss7, 3 Oct 2017
    #6
  7. Sir Fix-a-Lot

    Sir Fix-a-Lot Member

    Joined:
    6 Jul 2017
    Messages:
    16
    I don't need anything free, but I definitely lost a LOT of booosters too.
     
    Sir Fix-a-Lot, 3 Oct 2017
    #7
  8. Mrboss7

    Mrboss7 New Member

    Joined:
    3 Oct 2017
    Messages:
    7
    Sorry. I thought you are an admin or game devoloper. Thanks for your reply.
     
    Mrboss7, 3 Oct 2017
    #8
  9. xbillehx

    xbillehx New Member

    Joined:
    3 Oct 2017
    Messages:
    5
    Going to add onto my own experience as my whole guild also lost multiple bought boosts. Not very cool considering that's real $ lost.
     
    xbillehx, 3 Oct 2017
    #9
  10. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    Important Update for everyone on this matter:
    Our development team has investigated the problem: Basically, during the Guild server downtime today, boosts were consumed multiple times for active players battling.

    There will be a boost compensation for all those affected players by end of this week.

    Apologies for the inconveniences here - but I hope the good news cheers you up :)
     
    The Grim Repair, 3 Oct 2017
    #10
  11. lolo

    lolo New Member

    Joined:
    28 Jul 2017
    Messages:
    4
    My guild spent over 6k pearls on boosters. Will the compensation be affected by the amount of boosters?
     
    lolo, 3 Oct 2017
    #11
  12. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    I can't make any promises, but we try to compensate as best as possible.
     
    The Grim Repair, 3 Oct 2017
    #12
  13. Elena Kr

    Elena Kr Member

    Joined:
    15 Sep 2017
    Messages:
    30
    Occupation:
    21ShyOctopus
    Location:
    Captain Bhurt, Street 009, ChillZone
    This morning had few boost + (brought 2× + 2×Guild boost)
    Selected quest = 1
    Fleeted only twice = 4 progress
    Now my current progress = 15(don't know how did it happened + boost gone)
    How does boost and it's y× faster works?
     
    Elena Kr, 3 Oct 2017
    #13
  14. Sir Fix-a-Lot

    Sir Fix-a-Lot Member

    Joined:
    6 Jul 2017
    Messages:
    16
    Thanks for the update... hoping comp comes at a reasonable time! I'm on the hook for one of the more challenging quests. 864 fixer fleet wins. Yikes...
     
    Sir Fix-a-Lot, 3 Oct 2017
    #14

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