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Can't cancel subscription

Discussion in 'Bugs, Issues & Inquiries' started by Surgio, 10 May 2017.

  1. Surgio

    Surgio New Member

    Joined:
    10 May 2017
    Messages:
    3
    I subscribed for the monthly and thought I would cancel it after I first got it so i won't forget and it won't auto renew. Can't seem to find anywhere to turn it off??
     
    Surgio, 10 May 2017
    #1
  2. Zeus

    Zeus Developer

    Joined:
    4 Apr 2017
    Messages:
    338
    Occupation:
    QA Lead
    Location:
    Helsinki, Finland
    Are you on iOS or android?
     
    Zeus, 10 May 2017
    #2
  3. SJCA

    SJCA New Member

    Joined:
    12 May 2017
    Messages:
    2
    Hi Zeus, I also have this question like Surgio, please kindly advise how to cancel it and my game is on iOS. Thank you.
     
    SJCA, 12 May 2017
    #3
  4. Surgio

    Surgio New Member

    Joined:
    10 May 2017
    Messages:
    3
    I'm using an iPhone
     
    Surgio, 12 May 2017
    #4
  5. Zeus

    Zeus Developer

    Joined:
    4 Apr 2017
    Messages:
    338
    Occupation:
    QA Lead
    Location:
    Helsinki, Finland
    Go to your device settings, tap your apple ID, go to subscriptions.
     
    Zeus, 12 May 2017
    #5
  6. Surgio

    Surgio New Member

    Joined:
    10 May 2017
    Messages:
    3
    Cool that worked thank you :)
     
    Surgio, 12 May 2017
    #6
  7. SJCA

    SJCA New Member

    Joined:
    12 May 2017
    Messages:
    2
    Thank you.
     
    SJCA, 15 May 2017
    #7
  8. K4zza

    K4zza New Member

    Joined:
    9 May 2017
    Messages:
    2
    How do you cancel subscription on playstore / android
     
    K4zza, 22 May 2017
    #8
  9. Zeus

    Zeus Developer

    Joined:
    4 Apr 2017
    Messages:
    338
    Occupation:
    QA Lead
    Location:
    Helsinki, Finland
    It doesn't renew automatically on android
     
    Zeus, 22 May 2017
    #9
  10. JaYi

    JaYi New Member

    Joined:
    10 Jun 2017
    Messages:
    3
    您好，我是IOS手機
    按到ㄑㄩㄒㄧ
     
    JaYi, 10 Jun 2017
    #10
  11. JaYi

    JaYi New Member

    Joined:
    10 Jun 2017
    Messages:
    3
    [QUOTE =“JaYi，post：13047，member：8014”]你好，我是IOS手機
    按到取消訂閱後即無法開啟遊戲
     
    JaYi, 10 Jun 2017
    #11
  12. JaYi

    JaYi New Member

    Joined:
    10 Jun 2017
    Messages:
    3
    麻煩ㄐㄧㄠ
    台灣
    Ios
     
    JaYi, 10 Jun 2017
    #12
  13. Desmondkth

    Desmondkth New Member

    Joined:
    12 Jun 2017
    Messages:
    1
    Hi I can' t find the cancel subscription even going to device settings and apple ID.
     
    Desmondkth, 12 Jun 2017
    #13
  14. Bennunator

    Bennunator Moderator

    Joined:
    3 Apr 2017
    Messages:
    321
    Bennunator, 12 Jun 2017
    #14

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