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Game shutting down

Discussion in 'Bugs, Issues & Inquiries' started by Daniel jaime, 11 May 2017.

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  1. Daniel jaime

    Daniel jaime New Member

    Joined:
    11 May 2017
    Messages:
    1
    When the game is almost load He shutting down in Motorola g4
     
    Daniel jaime, 11 May 2017
    #1
  2. mammoth1946

    mammoth1946 Active Member

    Joined:
    10 Apr 2017
    Messages:
    236
    yes. same in ipad. all you need to do is the open it up again. that will work. i think.
     
    mammoth1946, 11 May 2017
    #2
  3. Bennunator

    Bennunator Moderator

    Joined:
    3 Apr 2017
    Messages:
    321
    Hi there!

    Sorry to hear that! You could try clearing the cache of the game from your device settings (Application Manager). That will hopefully solve the problem.

    -Bennunator
     
    Bennunator, 11 May 2017
    #3
  4. Insta

    Insta New Member

    Joined:
    11 May 2017
    Messages:
    29
    Occupation:
    Professional Mobile Gamer
    Hi What about for the iPad Mini? Version 9.3.5 ? It would go to the loading screen and then it shuts down before it gets to the tutorial.
     
    Insta, 11 May 2017
    #4
  5. GameTraveler

    GameTraveler New Member

    Joined:
    12 May 2017
    Messages:
    4
    shuts down after playing for a bit, on a Nexus 6 64GB. Plenty of RAM available, but it may be a thermal issue.
     
    GameTraveler, 12 May 2017
    #5
  6. Bennunator

    Bennunator Moderator

    Joined:
    3 Apr 2017
    Messages:
    321
    Hi, Rebooting by holding down sleep/wake and home buttons for over ten seconds is the first thing to do on iOS if an app is crashing or freezing. Does that help? If it doesn't you could drop a message to our support team so that they can have a better look. You can reach them at: rov.io/support

    -Bennunator
     
    Bennunator, 12 May 2017
    #6

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