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Chats and guilds temporarily turned off

Discussion in 'Announcements' started by Bennunator, 7 May 2017.

  1. cwazy1

    cwazy1 New Member

    Joined:
    10 May 2017
    Messages:
    5
    Yes, but what about the people at paid for VIP Chat?? most of the damn trolls didn't buy it. so the people who purchased it have a loss.o_O some of us got Vip chat to get away from the trolls and idiot's .
     
    Dee Troit likes this.
  2. Mr squiqqle

    Mr squiqqle Well-Known Member

    Joined:
    6 Apr 2017
    Messages:
    261
    Location:
    Australia
    If you paid the money I paid, just for the chat, then I'm sorry for you. Because the VIP chat? Looks and feels just like the other chat, with trolls, abuse and all. The only difference I saw was it scrolled past your screen a bit slower...
     
    TheRedSpeeder likes this.
  3. TheRedSpeeder

    TheRedSpeeder Well-Known Member

    Joined:
    10 Apr 2017
    Messages:
    444
    Location:
    Finland
    VIP chat was a way to escape those global chat spammers and I'm pretty sure you can't get bothered about those spammers anymore since the chat is closed. I personally don't believe you bought that VIP just because of chat and also I think this is only an excuse to try to claim something extra. You haven't lost any of those other benefits you recived by purchasing VIP.
    I don't believe that developers would give anything as a replacement but there might be a solution like one extra day of VIP or something like an access to VIP chat but then again you won't have other benefits.
     
    Mr squiqqle likes this.
  4. cwazy1

    cwazy1 New Member

    Joined:
    10 May 2017
    Messages:
    5
    well, I did so I could try and have a normal conversation with other players and maybe pick up some good info as well. Didn't purchase it on 1st day or so. but after global chat started flaming I did. Extra? no just for things I paid for.
     
  5. Principal Moo

    Principal Moo New Member

    Joined:
    7 May 2017
    Messages:
    13
    You can add my name to the list of people disappointed with this extended downtime of the chat and guild services. I purchased VIP and enjoyed the chat (there was "normal" conversation there). I understand things don't always work as intended, so I'm trying to be patient. However, I am starting to get a little frustrated.
     
    Dee Troit likes this.
  6. Zeus

    Zeus Developer

    Joined:
    4 Apr 2017
    Messages:
    338
    Occupation:
    QA Lead
    Location:
    Helsinki, Finland
    I understand the frustration and we are very sorry for the outage. We are doing our best to fix it asap.
     
    Dee Troit likes this.
  7. TheRedSpeeder

    TheRedSpeeder Well-Known Member

    Joined:
    10 Apr 2017
    Messages:
    444
    Location:
    Finland
    I understand that you start to get frustrated but wouldn't it be better that it will work at once it comes back online? I mean I wouldn't like it get jumping on and off all the time so a bit longer waiting time is for sure more worth to wait.
     
    Mr squiqqle likes this.
  8. Principal Moo

    Principal Moo New Member

    Joined:
    7 May 2017
    Messages:
    13
    Yes, absolutely. I want the problems to be fixed permanently and I know that the staff is working hard to fix the problem. I'm sure the fix will be great. However, I added my name to the "frustration" list because it is frustrating and I'm sure the company wants this feedback.
     
  9. TheRedSpeeder

    TheRedSpeeder Well-Known Member

    Joined:
    10 Apr 2017
    Messages:
    444
    Location:
    Finland
    I understand and yes who wouldn't be if it costs money for them. Anyway, lets hope this problem gets fixed asap and well :).
    Keep up the good work developers! :cool:
     
    Mr squiqqle likes this.
  10. Resort

    Resort New Member

    Joined:
    7 May 2017
    Messages:
    12
    Occupation:
    Computer Security Engineer
    Location:
    South West England
    Im not bothered about the chat as i expected it from a global chat. Im more mad that guilds are down as many new players dont have experience in teams and currently cannot. Cant complain with it being a new release though.
     
    Yo Boy Creed likes this.
  11. Amur

    Amur New Member

    Joined:
    7 Apr 2017
    Messages:
    11
    I just feel like someone put the tape on my mouth.

    It just annoyed when you want to tell something but you can not. Crazy. -- Amir
     
  12. UdithSmash

    UdithSmash New Member

    Joined:
    10 May 2017
    Messages:
    7
    Nice , Is it working now ?
     
  13. Mr squiqqle

    Mr squiqqle Well-Known Member

    Joined:
    6 Apr 2017
    Messages:
    261
    Location:
    Australia
    Not yet. Friends chat is working, and the fleet option with friends, but the global chat and guilds are still off at the moment
     
  14. Aviel

    Aviel New Member

    Joined:
    10 May 2017
    Messages:
    2
    Same issue since yesterday. I cannor login with same error
     
  15. Aviel

    Aviel New Member

    Joined:
    10 May 2017
    Messages:
    2
    Same issue
     
  16. K4zza

    K4zza New Member

    Joined:
    9 May 2017
    Messages:
    2
    How can we join guilds
     
  17. Exofall

    Exofall New Member

    Joined:
    9 May 2017
    Messages:
    6
    For those of you having the connection issue,
    make sure the wifi you are using is unrestricted. When I attempt to launch it on my school wifi it says that error.
     
  18. Mr squiqqle

    Mr squiqqle Well-Known Member

    Joined:
    6 Apr 2017
    Messages:
    261
    Location:
    Australia
    Guilds are currently under maintenance with the global chat also. So once they are back up and running, joining a guild will be as easy as using the guild tab at the bottom of your game screen and requesting to join the desired guild
     
  19. "har"Smash until the end

    "har"Smash until the end Well-Known Member

    Joined:
    5 Apr 2017
    Messages:
    453
    Location:
    Somewhere in the earth
    My friend chat is gone,anybody?
     
  20. Mr squiqqle

    Mr squiqqle Well-Known Member

    Joined:
    6 Apr 2017
    Messages:
    261
    Location:
    Australia
    I had this happen a couple of times but it always came back after 2or 3 minutes...
     

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