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Coins not given

Discussion in 'Bugs, Issues & Inquiries' started by Verkinketr, 8 Oct 2018.

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  1. Verkinketr

    Verkinketr Member

    Joined:
    1 Jul 2018
    Messages:
    8
    Hello devs,
    I've recently bought the small event pack (30 coins) since i missed 19 coins for the 900 quota. The problem is thar i haven't got the coins and if I try to buy them there is a message that says that i have already bought it. What can i do?

    Best regards,
    Verk
     
    Verkinketr, 8 Oct 2018
    #1
  2. Ash KOT

    Ash KOT MVP

    Joined:
    30 Aug 2017
    Messages:
    2,100
    Can you see the purchase in your app store / play store history?
     
    Ash KOT, 8 Oct 2018
    #2
  3. Verkinketr

    Verkinketr Member

    Joined:
    1 Jul 2018
    Messages:
    8
    Screenshot_2018-10-08-15-33-48-1.png Yes i can see it, but still i don't see the coins on my account
     
    Verkinketr, 8 Oct 2018
    #3
    Ash KOT likes this.
  4. Verkinketr

    Verkinketr Member

    Joined:
    1 Jul 2018
    Messages:
    8
    Screenshot_2018-10-08-15-36-15.png i hope that it will be adressed soon because i'm dying to get one perk that i won't use (since the rng is so fantastic)
     
    Verkinketr, 8 Oct 2018
    #4
  5. Ash KOT

    Ash KOT MVP

    Joined:
    30 Aug 2017
    Messages:
    2,100
    I have forwarded this on to the devs to take a look at for you.
    Could you PM me with your player tag to help them identify your account.
     
    Ash KOT, 8 Oct 2018
    #5

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