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Plz Help Can't connect to the game

Discussion in 'Bugs, Issues & Inquiries' started by Dyaaeddin, 5 May 2017.

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  1. Dyaaeddin

    Dyaaeddin New Member

    Joined:
    5 May 2017
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    I'm on ios 10 , iphone 5s , once I started game tutorial it says to me ( you are disconnected.. connection timed out) i'm on 4g & also on wireless data connection & all games works just fine.. I can't help with that . What can i do plz
     
  2. AngryKat

    AngryKat New Member

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    Location:
    Boston
    Check your firewall
     
  3. Dyaaeddin

    Dyaaeddin New Member

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    I'm on ios 10 on iphone .. what firewall??
     
  4. AngryKat

    AngryKat New Member

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    Location:
    Boston
    From your internet server. I ran into the issue yesterday when I installed the game. My internet had a firewall that was blocking the game from playing.
     
  5. Dyaaeddin

    Dyaaeddin New Member

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    How could i check that my friend ..
    i have adsl wireless router where can i check firewall settings ??
     
  6. Dyaaeddin

    Dyaaeddin New Member

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    Ok i did it .. now it's another problem: can't create user name always saying : this name is already taken
     
  7. AngryKat

    AngryKat New Member

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    Means someone already chose that same name.. so make a different one
     
  8. Dyaaeddin

    Dyaaeddin New Member

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    No name in the world is allowed for me look at this
     

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  9. AngryKat

    AngryKat New Member

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    Haha.. not a clue then, sorry.
     
    Dyaaeddin likes this.
  10. Mr squiqqle

    Mr squiqqle Well-Known Member

    Joined:
    6 Apr 2017
    Messages:
    261
    Location:
    Australia
    Maybe @Miika can help with this one, or it may clear itself up once the server issues are sorted
     
  11. Dyaaeddin

    Dyaaeddin New Member

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    I hope so
     
  12. GlacialEclipse

    GlacialEclipse Member

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    6 May 2017
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    I had that issue, I restart my phone and everything was fine after :)
     
  13. lucky2431

    lucky2431 Member

    Joined:
    7 May 2017
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    Не заходит игру, ОС: андроид. Пишет что нужно обновить игру и ссылается на маркет, но в маркете нету новой версии
    UPD: всё, теперь заходит)
     
    Last edited: 8 May 2017
  14. Miika

    Miika Game Lead

    Joined:
    29 Mar 2017
    Messages:
    953
    We have identified this issue to be on our end and there is unfortunately nothing you can do to it right now. We can fix it on our end but it will take some time, sorry!
     
    Mr squiqqle likes this.

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