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I have paid but I am not vip anymore !! Why ??

Discussion in 'Bugs, Issues & Inquiries' started by Pro_Fesseur_Kev, 10 May 2018.

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  1. Pro_Fesseur_Kev

    Pro_Fesseur_Kev New Member

    Joined:
    13 Sep 2017
    Messages:
    19
    What can I do ?
    EDIT by Mod: no public payment pictures
     
    Pro_Fesseur_Kev, 10 May 2018
    #1
    Cryix likes this.
  2. The Grim Repair

    The Grim Repair Community Manager

    Joined:
    26 Sep 2017
    Messages:
    860
    Hi there!
    For payment related questions please open a ticket to our player support here: https://support.rovio.com/hc/en-us/requests/new?ticket_form_id=233218

    Please describe exactly what happened and what you are experiencing in game along with a receipt attachment and your full in game name or account ID.

    If you payed via Apple Store then go to your VIP screen in game and click on the small „i“ - it will refresh your payments.
     
    The Grim Repair, 10 May 2018
    #2
    Cryix and Pro_Fesseur_Kev like this.
  3. Pro_Fesseur_Kev

    Pro_Fesseur_Kev New Member

    Joined:
    13 Sep 2017
    Messages:
    19
    Thanks I refreshed it and vip is activated. Thanks again
     
    Pro_Fesseur_Kev, 10 May 2018
    #3
    The Grim Repair, TheAntiSnipe and Cryix like this.
  4. TheAntiSnipe

    TheAntiSnipe Moon's haunted

    Joined:
    11 Jun 2017
    Messages:
    9,118
    Location:
    Classified top secret ;-)
    Locking!
     
    TheAntiSnipe, 10 May 2018
    #4
    Pro_Fesseur_Kev likes this.
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