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Foreclosing

Discussion in 'Bugs, Issues & Inquiries' started by xandersgal11, 29 May 2017.

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  1. xandersgal11

    xandersgal11 New Member

    Joined:
    25 May 2017
    Messages:
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    App is still foreclosing!! I have contact Battle Bay support, they tell me it's isp. Contacted isp, they say it's not them. Haven't played in over a week, just purchased VIP and can't even use it. Already tried reinstalling, restarting, wifi, no wifi.
    Admin someone must know how to fix the issue!
     
    xandersgal11, 29 May 2017
    #1
  2. Miika

    Miika Game Lead

    Joined:
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    Could you explain a bit more in detail what is happening?
     
    Miika, 29 May 2017
    #2
  3. xandersgal11

    xandersgal11 New Member

    Joined:
    25 May 2017
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    App is continuously foreclosing, kicks me out when it's loading. Can't get in, I've tried deleting, reinstalling. Restarting my phone, updating my phone, Ive already updated to the latest version of Battle Bay earlier this month. Not sure what else to do.
     
    xandersgal11, 29 May 2017
    #3
  4. lolawola

    lolawola Active Member

    Joined:
    8 May 2017
    Messages:
    316
    i have similar issue, app crashes to home screen while loading. it gets to 95-99% and crash. but once i start it again, it lets me play. its just that first initial load that crashes, which is an annoying waste of time.
     
    lolawola, 29 May 2017
    #4
  5. xandersgal11

    xandersgal11 New Member

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    I could only wish mine did the same, however it doesn't. Like you said while it's loading, either before or right when home screen shows it crashes. Any news of a update coming? Maybe that could help..
     
    xandersgal11, 30 May 2017
    #5
  6. Helius Maximus

    Helius Maximus Active Member

    Joined:
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    At some point the same happened to me and it was @FixerGirl who gave me the solution for Android. This is what I did:
    1. Factory reset your device.
    2. Configure your WiFi.
    3. Login to google account on your device and open Google Play.
    4. Update everything to the latest version.
    5. Download and install Google Play Games and login to that.
    6. Download and install Battle Bay.

    Afterwards I was able to play Battle Bay and also the lag I was experincing was gone.

    Maybe this can work for you.

    Cheers!
     
    Helius Maximus, 30 May 2017
    #6
    TheRedSpeeder likes this.
  7. Angus

    Angus New Member

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    28 May 2017
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    I've had the same problem for going on 3 days... very frustrating. Like you, I've done everything but throw the kitchen sink at it.
     
    Angus, 30 May 2017
    #7
    xandersgal11 likes this.
  8. xandersgal11

    xandersgal11 New Member

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    I'm running off Apple iPhone 6s Plus and most updated IOS. I would hate to have to reset my entire phone but looks like something I might have to consider. I've already reset network multiple times with no fix.
     
    xandersgal11, 30 May 2017
    #8
  9. Angus

    Angus New Member

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    I reset mine it didn't resolve the problem.
     
    Angus, 30 May 2017
    #9
    xandersgal11 likes this.
  10. Miika

    Miika Game Lead

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    We are aware of the issue are investigating for a solution.
     
    Miika, 30 May 2017
    #10
  11. Angus

    Angus New Member

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    Reset your device, I tried it again, and this time it worked.
     
    Angus, 31 May 2017
    #11
  12. xandersgal11

    xandersgal11 New Member

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    25 May 2017
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    Thanks Angus! I'll try it, as it's still doing the same. I'll let you know how it goes!!!!
     
    xandersgal11, 31 May 2017
    #12

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