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Notices show on Guild tab even after claiming

Discussion in 'Bugs, Issues & Inquiries' started by D4RK51D3, 16 Feb 2018.

?

Do you get these false notifications too?

  1. Yes

  2. No

  3. I don't understand the issue here

  4. What?!

Results are only viewable after voting.
  1. D4RK51D3

    D4RK51D3 New Member

    Joined:
    3 Jan 2018
    Messages:
    14
    Occupation:
    CH!NK (Crazy Homeless! No Kidding)
    Location:
    Lost Angel's City, California
    The notice that you have cleared tasks for guild quests remains if you go claim the quests in the guild knowing you have something there due to the red ! On the Guild button on bottom row and by clearing it using that button, the number of notices remains on left side chat tabs for guild.

    Then after you have checked that tab to clear it, which it clears for that moment only. When you return after a Battle that same number is shown again even though there is nothing there to cause anything to be displayed. This occurs not only for quest completed notifications, it also occurs for anything that may be posted to the guild chat tab, such as sharing a epic match. Do does the notice remain even if you watch that video and after you have completed a Battle to return to the main page. The refresh timeout needs to be shortened or looked into. The false notifications has caused me to ignore actual posts due to this.

    Attached is screenshots of the notice amount which is 7 then another screenshot of the tab opened revealing nothing of any major importance.
     

    Attached Files:

  2. Scourge Argaen

    Scourge Argaen Well-Known Member

    Joined:
    9 May 2017
    Messages:
    581
    Location:
    United Kingdom
    I get the false notifications but I believe this is related to new messages not clearing properly after you've looked at them opposed to the quests notifications. I get it both on the guild communications tab as well as the friends tab.
     
  3. D4RK51D3

    D4RK51D3 New Member

    Joined:
    3 Jan 2018
    Messages:
    14
    Occupation:
    CH!NK (Crazy Homeless! No Kidding)
    Location:
    Lost Angel's City, California
    It's rather annoying, and I do clear out the messages, since the message count disappears when you close or collapse that side drawer. But miraculously it reshows after a finished Battle and shows the bay. The same number for notices reappear. Only time the notices will disappear is if I force quit game then clear out cache then re launch the game again. It's rather a pesky thing. Too bad we can't mute all notifications for in game postings just so I can be less annoyed
     
  4. envylife

    envylife Well-Known Member

    Joined:
    17 Jun 2017
    Messages:
    2,768
    I thought I remember the Devs acknowledging this issue a while back and said it was going to be fixed in this past release. Not sure why it wasn't.
     
  5. Miika

    Miika Game Lead

    Joined:
    29 Mar 2017
    Messages:
    953
    Unfortunately we didn't have time to fix it for this update yet due to complex technical challenges requiring a bit larger rework to fix it properly. It is still on our radar as we are also quite annoyed by it and will be fixed as soon as we get to do it.
     
    Mad_Bulls_007 and Scourge Argaen like this.

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