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Connection Issues

Discussion in 'Bugs, Issues & Inquiries' started by Bananas, 15 Feb 2018.

  1. Bananas

    Bananas Member

    Joined:
    6 Apr 2017
    Messages:
    22
    Hello there!
    Since the update I get disconnected 5 out of 10 battles. I appear to have lag even though my ping is low. My wifi connection is good and it's the same I have used from the start.
    Several of my teammates are experiencing this issue. Please do something about it!
     
    Bananas, 15 Feb 2018
    #1
    PallabKumarS, Invincible.18, Julieta Hernández and 1 other person like this.
  2. Ash KOT

    Ash KOT MVP

    Joined:
    30 Aug 2017
    Messages:
    2,100
    Can you confirm your device and OS?
     
    Ash KOT, 15 Feb 2018
    #2
  3. Bananas

    Bananas Member

    Joined:
    6 Apr 2017
    Messages:
    22
    I have a Samsung J700M with Android 6.0.1.

    But, as I said, I'm not the only one this problem and obviously the others have different devices.
     
    Bananas, 15 Feb 2018
    #3
  4. Ash KOT

    Ash KOT MVP

    Joined:
    30 Aug 2017
    Messages:
    2,100
    Hmm, very weird.
    Initially there was a black screen issue affecting Android which has now been resolved.
    I have a Galaxy S7 Edge and havent had any issues so far but my connection is usually good.
    Will see if there are any issues the devs are aware of, thanks for sharing.
     
    Ash KOT, 15 Feb 2018
    #4
    Bananas likes this.
  5. Te rompi el tuje

    Te rompi el tuje Member

    Joined:
    23 May 2017
    Messages:
    52
    I am with the same issues. Adding a problem with aim.
    IPhone 8 - iOS 11
     
    Te rompi el tuje, 15 Feb 2018
    #5
    Bananas likes this.
  6. Julieta Hernández

    Julieta Hernández New Member

    Joined:
    8 Sep 2017
    Messages:
    2
    Tengo el mismo problema. No se puede jugar una partida bien, porque se desconecta. Y mis compañeros tambien tienen el mismo problema. Tengo un Samsung J7
     
    Julieta Hernández, 16 Feb 2018
    #6
    Bananas likes this.
  7. PirateKingLuffy

    PirateKingLuffy New Member

    Joined:
    22 Oct 2017
    Messages:
    2
    Also Having the same problem S6 galaxy after matches or loading screen it loses connection or resets app
     
    PirateKingLuffy, 16 Feb 2018
    #7
  8. CarlosxXRDXx

    CarlosxXRDXx New Member

    Joined:
    17 May 2017
    Messages:
    28
    This is Samsung Galaxy S6 edge
    Look the good ping in the start of the video.
    For resolve the problem, i neeed restart the game ...
     
    CarlosxXRDXx, 16 Feb 2018
    #8
    Julieta Hernández and Ash KOT like this.
  9. Ash KOT

    Ash KOT MVP

    Joined:
    30 Aug 2017
    Messages:
    2,100
    Thanks for sharing, will forward on to the devs for investigation.
     
    Ash KOT, 16 Feb 2018
    #9
    Julieta Hernández and CarlosxXRDXx like this.
  10. Invincible.18

    Invincible.18 New Member

    Joined:
    19 Oct 2017
    Messages:
    1
    I’m playing on my iPad Pro and also facing the same problem :(
     
    Invincible.18, 16 Feb 2018
    #10
    CarlosxXRDXx likes this.
  11. KILLER KOI

    KILLER KOI New Member

    Joined:
    13 Sep 2017
    Messages:
    10
    Location:
    Vancouver
    latest ios, three bars of wifi all the time. ever since the new update i’ve been having connection problems, cost me a LOT of games. sometimes they’d happen 3 times in the span of one battle, sometimes once in the span of an hour. i’d always have to refresh the app.
     
    KILLER KOI, 16 Feb 2018
    #11
  12. Stelmo

    Stelmo Well-Known Member

    Joined:
    5 Apr 2017
    Messages:
    1,302
    I keep getting stuck on the 'Looking for trouble' screen, just endlessly searching.
    Of course by the time it's goes through to a match or I reload the game, I've been floating in battle and I'm long dead.
    Quite annoying for my teams I'm sure, and for me. They've yet to win one without me;)
     
    Stelmo, 17 Feb 2018
    #12
  13. PallabKumarS

    PallabKumarS Active Member

    Joined:
    22 Jan 2018
    Messages:
    271
    Occupation:
    Student
    Location:
    Dhap,Rangpur,Bangladesh
    heck.....with this update.........cant play a match properly......disconnecting again and again......I am on a custom rom on lenovo k3 note......
     
    PallabKumarS, 17 Feb 2018
    #13

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