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Unfair name change

Discussion in 'Game Discussion' started by Cpt. Dong, 25 Jan 2018.

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  1. Cpt. Dong

    Cpt. Dong Member

    Joined:
    10 Jan 2018
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    So apparently i’m being forced to change my name if not i won’t be able to play. And since i have used up the free name change, i am now forced to BUY 1k pearls in order to change my name so that i can continue playing. REALLY???. Shouldn’t the name change be free when you are the one making me change my name? There wasn’t even a warning during the naming process. You’re stopping me from playing this game because of my name. So my VIP and some other purchases during christmas and all my hard work grinding this account all down the drain unless i spend real cash to change my name. Sigh. What a way to treat players who truly devote time playing and supporting your game.
     

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    Cpt. Dong, 25 Jan 2018
    #1
  2. xxxBISMARCKxxx

    xxxBISMARCKxxx Well-Known Member

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    I have known more than one person IRL whose last name really was Dong. Nothing further to add lol.
     
    xxxBISMARCKxxx, 25 Jan 2018
    #2
  3. Cpt. Dong

    Cpt. Dong Member

    Joined:
    10 Jan 2018
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    Forum name different from in game name. Refer to pic attached.
     
    Cpt. Dong, 25 Jan 2018
    #3
  4. CaffeinatedChris

    CaffeinatedChris MVP

    Joined:
    4 Aug 2017
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    Open a support case at https://rov.io/support - I'll take this up the chain to the devs. You shouldn't be required to pay for a forced name change.
     
    CaffeinatedChris, 25 Jan 2018
    #4
    Warchin3 and Kitterini like this.
  5. xxxBISMARCKxxx

    xxxBISMARCKxxx Well-Known Member

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    Oh. Well come on man you knew the risks LOL
     
    xxxBISMARCKxxx, 25 Jan 2018
    #5
    Captain Gilligan and BITTERSTEEL like this.
  6. CaffeinatedChris

    CaffeinatedChris MVP

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    @Cpt. Dong - closing this one. Please open a support request and PM me the case ID.
     
    CaffeinatedChris, 25 Jan 2018
    #6
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