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Very high ping,unable to play!

Discussion in 'Bugs, Issues & Inquiries' started by Aravinth ravi, 15 Jan 2018.

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  1. Aravinth ravi

    Aravinth ravi New Member

    Joined:
    19 Dec 2017
    Messages:
    3
    I am from India,my usual ping is around 500ms. Even though it's high,its still playable but from yesterday I am getting around 3000 ms!!!. I know the servers are far away,so Asian countries suffer from ping issue. But my god ,3000 ms is intolerable!. Need to get this into developer 's notice. Do u guys have any idea,why I am getting very high ping?
     
    Aravinth ravi, 15 Jan 2018
    #1
  2. Ash KOT

    Ash KOT MVP

    Joined:
    30 Aug 2017
    Messages:
    2,100
    Have you tried restarting your router and your device?
    If it is much worse than usual, its very unlikely something has changed Rovio side, its probably your connection causing the issue.
     
    Ash KOT, 15 Jan 2018
    #2
    Aravinth ravi and The Otherguy like this.
  3. Aravinth ravi

    Aravinth ravi New Member

    Joined:
    19 Dec 2017
    Messages:
    3
    Thanks for the reply:)
    Yeah I tried the above,my isp ping is around 40 ms. So I guess is problem because of the game sever :(. I am Unable to play from yesterday.
     
    Aravinth ravi, 15 Jan 2018
    #3
  4. ViscountSniffit

    ViscountSniffit Well-Known Member

    Joined:
    3 Sep 2017
    Messages:
    2,614
    Look at the other apps using data on your phone. There might be something running in the background that’s hogging your bandwidth. Restart your phone and make sure all other apps are closed, and not on the internet, then check your ping.
     
    ViscountSniffit, 17 Jan 2018
    #4
    Aravinth ravi likes this.
  5. Aravinth ravi

    Aravinth ravi New Member

    Joined:
    19 Dec 2017
    Messages:
    3
    Thanks ! And indeed what u said is the issue,found it and resolved it :)
     
    Aravinth ravi, 17 Jan 2018
    #5
    ViscountSniffit likes this.

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