1. Hey please check out our new forum Suggestions and Ideas found in the area "The Bay" - as we love all your ideas and want to collect them in one place, - please use it going forward. :) Thanks already for helping to make Battle Bay an even better experience. Remember: If your idea already exists - simply add your comment or like to an existing one so we avoid duplicates.
    Dismiss Notice

Lost account

Discussion in 'Bugs, Issues & Inquiries' started by Hùng, 21 Apr 2017.

  1. Hùng

    Hùng New Member

    Joined:
    21 Apr 2017
    Messages:
    4
    Sau khi cập nhật, tôi không thể đăng nhập vào tài khoản cũ của tôi.it always make a new.help mẹ.tks
     
    Hùng, 21 Apr 2017
    #1
  2. Hùng

    Hùng New Member

    Joined:
    21 Apr 2017
    Messages:
    4
    Hùng, 21 Apr 2017
    #2
  3. Hùng

    Hùng New Member

    Joined:
    21 Apr 2017
    Messages:
    4
    After update, cannot log in old account
     
    Hùng, 21 Apr 2017
    #3
  4. Seas The Day

    Seas The Day New Member

    Joined:
    10 Apr 2017
    Messages:
    4
    Hey!

    Sorry to hear that you've lost access to your account. Please send a support ticket to Rovio Support at https://support.rovio.com/hc/en-us/requests/new?ticket_form_id=233218 and they'll help you. Please include the following in your message:

    - Your new Account ID (you can copy this to the clipboard in the in-game options > accounts)
    - The player name of your current account
    - The player name of the lost account
    - Some inventory contents of the lost game (captain level, weapons etc)

    BR,
    Seas
     
    Seas The Day, 27 Apr 2017
    #4
  5. Richard Crash

    Richard Crash New Member

    Joined:
    14 May 2017
    Messages:
    2
    Help me, my account is lost, I want my account behind, Battle bay nickname: RichardCrash. , Email: richardcensano@gmail.com, when I log in Battlebay and all from scratch
     
    Richard Crash, 14 May 2017
    #5
  6. Seas The Day

    Seas The Day New Member

    Joined:
    10 Apr 2017
    Messages:
    4
    Hello,

    The same as above - please send a support ticket to Rovio Support at https://support.rovio.com/hc/en-us/requests/new?ticket_form_id=233218 and they'll help you. Please include the following in your message:

    - Your new Account ID (you can copy this to the clipboard in the in-game options > accounts)
    - The player name of your current account
    - The player name of the lost account
    - Some inventory contents of the lost game (captain level, weapons etc)

    Cheers,
    -S
     
    Seas The Day, 15 May 2017
    #6

Share This Page