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Chats and guilds temporarily turned off

Discussion in 'Announcements' started by Bennunator, 7 May 2017.

  1. LSanchez238

    LSanchez238 New Member

    Joined:
    12 May 2017
    Messages:
    2
    Agreed. 343i kept it's loyal players updated daily. They need to have someone dedicated to updating on forums until this is resolved. It's the least they could do to keep us encouraged about the game.
     
    Mr squiqqle likes this.
  2. CowOwn

    CowOwn New Member

    Joined:
    12 May 2017
    Messages:
    6
    Occupation:
    IT Support
    Location:
    Brunei Darussalam
    When is it going to be available? I need to play with my friends. :( Or at least add a "Add friends by name" option.
     
  3. Gary777

    Gary777 New Member

    Joined:
    12 May 2017
    Messages:
    1
    I cannot play with my friends, there's no fun anymore...
    Please fix it quickly!
     
  4. Resticon

    Resticon New Member

    Joined:
    6 May 2017
    Messages:
    7
    Took less than a week after the US Launch for the devs and trolls to kill this game. I'm impressed. No friends, no guilds, no chat (although the chat they had initially wasn't great either)...might as well be playing a single player game disguised as a MOBA. Got bored days ago because of this issue and now I just kind of log in for daily missions or to see if the issue has been fixed and thats it. I'll probably be uninstalling soon though.
     
  5. CowOwn

    CowOwn New Member

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    Occupation:
    IT Support
    Location:
    Brunei Darussalam
    The devs are either slow on fixing it or doesnt care at all.
     
  6. QTesla

    QTesla New Member

    Joined:
    8 May 2017
    Messages:
    10
    That's not the case. They are working on it, but it seems there could be complications or it's more difficult than first thought. If you checked the AMA on Reddit you can see some answers about this, or joined the discord channel, you can actually talk to some of the team there.
     
  7. Mr squiqqle

    Mr squiqqle Well-Known Member

    Joined:
    6 Apr 2017
    Messages:
    261
    Location:
    Australia
    But why are they updating people on other forums and not keeping the community updated here? Seems like we Battle Bay players are being forgotten o_O
     
  8. Albzi

    Albzi New Member

    Joined:
    12 May 2017
    Messages:
    22
    I agree there could be some better communication on their actual forums - I'll mention something on the Discord channel. You're welcome to come in there and talk to some of the devs yourself too.
     
  9. Mr squiqqle

    Mr squiqqle Well-Known Member

    Joined:
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    Messages:
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    Location:
    Australia
    Why should we have to check Reddit, or download and learn a new app, discord, to get news on a game that we are currently on the OFFICIAL FORUM for and they won't give updates on? It's kinda negligent..
     
  10. QTesla

    QTesla New Member

    Joined:
    8 May 2017
    Messages:
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    I'm sure there will be an update when it's up and working again. They won't post here every 30 seconds saying what they've done, they don't have time to go through entire threads, but maybe do have time to answer a quick direct question
     
  11. Mr squiqqle

    Mr squiqqle Well-Known Member

    Joined:
    6 Apr 2017
    Messages:
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    Location:
    Australia
    Appreciate the offer, but have no idea how to use discord and have no interest in ANOTHER social media app.. from what I've been told, it's almost as chaotic as global was before it went down... which is probably due to global being down...
     
  12. Mr squiqqle

    Mr squiqqle Well-Known Member

    Joined:
    6 Apr 2017
    Messages:
    261
    Location:
    Australia
    We haven't asked for an update every thirty seconds, in fact, I've been encouraging patience to everyone here, but there has been NO update on the progress in what? 3 or 4 days? Can't be good for their business after a global release...
     
  13. Zeus

    Zeus Developer

    Joined:
    4 Apr 2017
    Messages:
    338
    Occupation:
    QA Lead
    Location:
    Helsinki, Finland
    @Mr squiqqle We recently enabled VIP chat, and we're working on global and guilds.
     
    Sifa, SCOOTY PUFF Jr and Mr squiqqle like this.
  14. Mr squiqqle

    Mr squiqqle Well-Known Member

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    Location:
    Australia
    We won't need an update on the forum when it's working again... Why? Because it will be up and working again... And it will be kinda obvious..
     
  15. Mr squiqqle

    Mr squiqqle Well-Known Member

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    Location:
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    That's great Zeus, thanks for the update. But I feel some damage may have already been done. And I'm only speaking about how I feel the community is going to feel, having been spending some time on the forums answering questions, because they don't seem to be getting answered... :oops:
     
  16. Zeus

    Zeus Developer

    Joined:
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    Occupation:
    QA Lead
    Location:
    Helsinki, Finland
    I understand your point of view, but many a time questions that are asked already have one or multiple answers, which creates overhead and will give us less time to answer new questions.

    Adding to that, the second rule of the forums is "search first", which we expect people to follow.
     
  17. Mr squiqqle

    Mr squiqqle Well-Known Member

    Joined:
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    Location:
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    I agree. Which is why I, and many other people willingly answer the questions that have been asked repeatedly, or try to direct them to the relevant thread. Just pointing out that having been among the people, I feel that a lot of damage may have been done to what should have been an amazing global launch..
     
  18. Albzi

    Albzi New Member

    Joined:
    12 May 2017
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    Just as a side note here - Discordd is not a social media app and is just a messaging app - not too difference from Whatsapp or just your normal texting app on your mobile. It's not chaotic in there at all and at the moment it's quite personal as there aren't too many people talking. It's worth giving a shot in my opinion incase you might like it there.

    Patience is key and in a few days when chat is up people won't remember when the chat was even down. There are obviously going to be some teething problems when it comes to a global release, I don't see why anyone would expect otherwise. It's hardly a game breaking feature so for now I wouldn't worry about it and just let the developers do their thing.
     
  19. Chaboiiiiiii

    Chaboiiiiiii New Member

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    12 May 2017
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    5
    H
    How long until this is fixed?
     
  20. Albzi

    Albzi New Member

    Joined:
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    Unfortunately, as long as it takes is the answer here. They have some bugs they want to iron out which could take 10 minutes or another few days. You can't always predict how long something will take.
     

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