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Issue with the new update?

Discussion in 'Game Discussion' started by KenZer, 29 Jun 2017.

  1. KenZer

    KenZer Member

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    Not sure if anyone else has the same issue or not but I have this issue after updating the game to v2.4 that I can't access anything in the row which has the Battle button and Shipyard etc. Tried reinstalling and the it was fine for a few mins and then got the same issue again. Not sure what to do.
     
    19zeuz97 likes this.
  2. Zeus

    Zeus Developer

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    What device+os version are you on?
     
  3. KenZer

    KenZer Member

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    Samsung Galaxy S6 running 7.0
     
  4. Zeus

    Zeus Developer

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    Looking into it
     
  5. KenZer

    KenZer Member

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    Okay :)
     
  6. Shashin Joshi

    Shashin Joshi New Member

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    IMG_4260.PNG When I am trying to open game it only shows that "I need to update the game" and logging in automatically fails. But in App store there no update available to do. Can any one please help
     
  7. Zeus

    Zeus Developer

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    @KenZer
    Please check the new announcement and let me know if any of these things help
     
  8. Tracey

    Tracey New Member

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    Updated the game the game now loads but I'm unable to click on anything in the game I uninstalled and installed but still not working
     
  9. Zeus

    Zeus Developer

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    Check the newest announcement
     
  10. Kalbs

    Kalbs Well-Known Member

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    Hey Zeus. Have you looked into an issue where the game downloads so much data >5MB every time you return to lobby after each game?
     
  11. KenZer

    KenZer Member

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    @Zeus
    I don't use game tools, I've kept it turned off. One thing I've noticed is that, when I use my screen recorder (AZ Screen Recorder) and open the game, everything works fine except that I can't use the row which has "Battle, Crew, Shipyard" etc but I can check the chats, my profile and settings etc. Never had this type of issue before and I've never changed any settings in any app. Started only after downloading the new update.
     
  12. Zeus

    Zeus Developer

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    Can you try to disable that recorder?
     
  13. KenZer

    KenZer Member

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    Was about to make a video explaining the issue but seems like Masi already made one.
     
  14. KenZer

    KenZer Member

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    @Zeus
    If I turn the recording app off, I need to restart my game a couple of times to get it to work and then stops responding again..
     
  15. Tobias

    Tobias New Member

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    IMG_0067.PNG IMG_0068.PNG
    I have the same issue as shashin-joshi .

    When I open the game it shows "pic01"
    Click the button and go to "pic02"
    Click the button and go to "pic01"
    (I'm on a loop)
    I am on iOS 10.3.2 on an iPad Pro
    Already restarted the iPad, nothing changed
     
  16. Romario

    Romario New Member

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    About the new battlhe bay update? ...unacceptable * . * Ruined the only boat I usually play in the speeder case, I spent a lot on this boat, gold, sugar, time and the main one of all that is money in specie ... in total I spent R $ 620 Real (BRL) (USD) 188.2 ... I did not expect this update since I expected improvements and battle guilds, I hope they fix this error, I do not intend to give up because I love this game.
     
  17. Jonchill

    Jonchill New Member

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    Found what my issue is with the update and no buttons working I use Lux Dash which dynamically changes the screen brightness when I disable buttons work when enabled buttons don't. I presume the update does something with screen overlays in the new update?

    It needs fixing as if worked perfectly fine in the previous version using Lux Dash.
     
  18. Tobias

    Tobias New Member

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    Issue SOLVED :)
     
  19. 19zeuz97

    19zeuz97 New Member

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    Im
    Im having the same problem, android 7.0 samsung galaxy tab 2
     
  20. kyle087

    kyle087 New Member

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    14 Jun 2017
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    1
    Same problem.

    Hopefully they fix it soon
     

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