Special event 5v5 - opening crates

All of a sudden I no longer am able to open crates on the event, neither the 100 coin one nor the 20! It was working find before! I have now around 145 coins accumulated but can’t get any interceptor ship pieces. Is this happening to anyone else? Is there any explanation for it?

Thanks a lot for your comments

 

Please, any ideas to fix this issue? I have over 200 coins now and still can’t opened any of the crates. I was hoping this last update could fix it but nothing happened there. I already reinstalled the game and that didn’t work either.

 

Thanks for your reply Ash KOT. When I click now the 20 or the 100 box it goes straight to the screen as if I didn’t have any coins, showing the 3 types of chances according to the box I click. The problem is that I’m showing over 200 coins earned from my participation on the event and nothing opens! It was working fine before and stooped when a reached about 7,3k interceptor pieces.

 

As you can see, it’s showing 220 coins available now on my account but when I select the 20 coin box, instead of getting the screen with te pieces rewarded I get the screen below asking me to buy an extra 20 coins! This doesn’t make any sense and it can only be a glitch!

 

Are you positive you are clicking the buy icon and not the crate itself?
Have you tried hitting buy in the bottom right of that second screen?
It could be a miscalibration of your touchscreen or an issue with your phones digitizer causing it to click slightly above your screen press.

 

It may sound crazy, but Yes I was clicking on the buy button and instead of getting the random result of pieces I was getting the screen to actually buy more coins. In fact, I was doing fine up to approx. 7,300 pieces when the system started to behave like that. Nevertheless, it has now gone back to normal! Can't explain it! Weird. Thanks to all for helping.