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I re-installed the game and lost my account

Discussion in 'Bugs, Issues & Inquiries' started by kingzee, 4 Jul 2018.

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  1. kingzee

    kingzee New Member

    Joined:
    4 Jul 2018
    Messages:
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    I had to reset my phone and re-install Battle Bay because my phone had a problem.

    I sent rovio a support ticket, how long does this take?

    I don't want to come back and see myself guild kicked, it's been 24h since request
     
    kingzee, 4 Jul 2018
    #1
    wreck your day likes this.
  2. NoTtIaN

    NoTtIaN Well-Known Member

    Joined:
    29 Dec 2017
    Messages:
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    Occupation:
    Make posts
    Location:
    In your bed, computer, and screen
    Actually, they should make it like that, where u lose your account.
    I really, need to remake an account. Me make 2 many mistakes
     
    NoTtIaN, 4 Jul 2018
    #2
  3. kingzee

    kingzee New Member

    Joined:
    4 Jul 2018
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    No, I'm sorry, I don't want to replay from scratch what I spent more than 6 months building up.

    If I don't get the account with all my items and pearls it's over, they already wrote in their FAQ i can get it back.

    I just don't know why are they taking so long
     
    kingzee, 4 Jul 2018
    #3
  4. wreck your day

    wreck your day Well-Known Member

    Joined:
    29 Dec 2017
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    Occupation:
    Enforcer! And future ultimate selfish fixer >:D
    Location:
    somewhere, nowhere, and everywhere
    If they still do not reply maybe you can try making a conversation on forum with one of the devs (possibly @The Grim Repair?)
     
    wreck your day, 4 Jul 2018
    #4
  5. Ash KOT

    Ash KOT MVP

    Joined:
    30 Aug 2017
    Messages:
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    They should reply to your ticket soon, if you dont get a reply today then drop me a PM and I will make the devs aware for you.
    Do you know all your original account details? Like ID, Username, Guild etc to prove its your account?
     
    Ash KOT, 4 Jul 2018
    #5
  6. Miathan

    Miathan Well-Known Member

    Joined:
    22 May 2017
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    @kingzee Wasn't your account linked? To facebook, google play, apple? If it was, you should be able to re-access it yourself in settings.
     
    Miathan, 4 Jul 2018
    #6
  7. Ash KOT

    Ash KOT MVP

    Joined:
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    Messages:
    2,100
    I see on discord you got this fixed so will close this down :)
     
    Ash KOT, 4 Jul 2018
    #7
    kingzee likes this.
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