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disconnected

Discussion in 'Bugs, Issues & Inquiries' started by Douglas, 3 May 2017.

  1. Douglas

    Douglas Member

    Joined:
    8 Apr 2017
    Messages:
    21
    After the update is hard to play...keeps disconnecting all the time.
     
  2. SirojPr

    SirojPr Member

    Joined:
    6 Apr 2017
    Messages:
    12
    Hi @Miika @Zeus

    It happen to me too. Game disconnect when I am in battle (very often after latest update) after I see the ads and even when I am chating. I try to completely restart my device but nothing better.
    Should I reinstall the game but I afraid if data lose.

    My device is iPad air 10.3.1. Thank you.
     
  3. Scott Ries

    Scott Ries New Member

    Joined:
    5 Apr 2017
    Messages:
    21
    Occupation:
    Project Manager
    Location:
    Wisconsin, USA
    yes I'm being disconnected every game.
     
  4. Dyaaeddin

    Dyaaeddin New Member

    Joined:
    5 May 2017
    Messages:
    14
    I'm just being disconnected once i start the game .. any help here
     
  5. Scott Ries

    Scott Ries New Member

    Joined:
    5 Apr 2017
    Messages:
    21
    Occupation:
    Project Manager
    Location:
    Wisconsin, USA
    I crash all the time and get disconnected all the time. Its so frustrating because I lose infamy and stats get destroyed when I have an awesome kill rate when I can stay in the game. I hope this gets fixed or I'm gonna have to scrap the game.
     
    Dyaaeddin likes this.
  6. Miika

    Miika Game Lead

    Joined:
    29 Mar 2017
    Messages:
    953
    We are investigating the issue.
     
    SirojPr and Dyaaeddin like this.
  7. Dyaaeddin

    Dyaaeddin New Member

    Joined:
    5 May 2017
    Messages:
    14
    I think a server issue .. i wish i would play the game as soon
     
  8. SirojPr

    SirojPr Member

    Joined:
    6 Apr 2017
    Messages:
    12
    Hi @Miika @Zeus

    When the chat, guild and friend were not working then I can play without any problems (60-80 games without disconnected and smooth play). But today friend are fine, the disconnecting happen very often again. It also disconnected every time when I chat with my friend (I had not finished my typing then BOOM! go to the home screen). :(

    Pleas Help! Thank you.
     
  9. Jackie773

    Jackie773 New Member

    Joined:
    8 May 2017
    Messages:
    3
    How did the investigating go ! I still get the disconnected i wanna play the game .
     
  10. Mohamed Elaslogy

    Mohamed Elaslogy New Member

    Joined:
    12 May 2017
    Messages:
    1
    I cant play any match i still get the disconnected i wanna play the game .
     
  11. Karamelakimo

    Karamelakimo New Member

    Joined:
    12 May 2017
    Messages:
    2
    I have the same problem .. I went from 550 rank to 100 come on fix that issue plz i can't deal any damage to other ships always lag then reconnecting to find myself destroyed
     
  12. Mubarak Alketbi

    Mubarak Alketbi New Member

    Joined:
    8 May 2017
    Messages:
    6
    The game servers are just not that great if you are not in the US which is where I believe they are located.
     
  13. SawChain

    SawChain New Member

    Joined:
    13 Jun 2017
    Messages:
    3
     
  14. SawChain

    SawChain New Member

    Joined:
    13 Jun 2017
    Messages:
    3
    Well if anyone is using android then best idea to use a vpn app called opera vpn and then all should be good worked for me as egypt for some reason has a horrible server even though my internet was amazing and more than enough for me to play that game and then after i used that vpn i am playing with absolutely zero lag if ios then use the best vpn app you have got and hopefully it will work
     
  15. Funkychicken69

    Funkychicken69 New Member

    Joined:
    18 Jun 2017
    Messages:
    1
    I have that issue since the very beginning ... the support told me It Was because of my mini iPad 3 with 1Gb ram.
    I have the latest IPad now with 2Gb RAM. Guess what ? Same problem
     
  16. Abdelrahman Hisham

    Abdelrahman Hisham New Member

    Joined:
    26 Aug 2017
    Messages:
    1
    I cant play 1 single game.. I keep being disconnected every game.. that started happening since the last update.. please fix this
     
  17. SawChain

    SawChain New Member

    Joined:
    13 Jun 2017
    Messages:
    3
    If you are using android download an app called opera vpn and use it and hopefully it will work you will find it in the play store
     
  18. Ahned Haggag

    Ahned Haggag New Member

    Joined:
    14 May 2017
    Messages:
    4
    I Had the same disconnect Issue, then i used vpn and the game worked just fine. Later, i didnt need the vpn to play, but it wasnt long before i couldnt connect whether it is with vpn or not.
    My user name is FUNNIN and i use a Samsung 10.1 , my internet connection is about 10 mbps, and my ping rate is 85.
    Please Solve This Issue.
     

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