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Ad issues

Discussion in 'Bugs, Issues & Inquiries' started by nikeej, 15 Jun 2018.

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  1. nikeej

    nikeej Active Member

    Joined:
    28 Jul 2017
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    153
    Post latest update, everytime I watch an ad, once it finishes, it auto restart Battlebay followed by no sound.

    Not getting additional rewards

    Xiaomi redmi 5
    Huawei Note 8
     
    Last edited: 15 Jun 2018
    Taevion0, Hokuse and Hi im Stick like this.
  2. Hi im Stick

    Hi im Stick New Member

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    30 Nov 2017
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    Same here mate, i thought it was my connection but i saw your post. I tried to watch ads after the battle and to refresh the shop but it always restart. I tried it multiple times.
     
    kick@$$ likes this.
  3. nikeej

    nikeej Active Member

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    Checked with my Guild Mates as well. They are facing the same problems
     
  4. KnownWatt

    KnownWatt Member

    Joined:
    26 May 2017
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    Location:
    Taipei, Taiwan.
    I also encountered the same situation 6 times just heppened.
     
  5. Mundungous

    Mundungous Member

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    9 Oct 2017
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    I'm getting it too, restarts, no sound, extra long wait for matchmaking..
    UK A5 2017
     
  6. KnownWatt

    KnownWatt Member

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    Location:
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    13 times now...
     
  7. Ash KOT

    Ash KOT MVP

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    This is a problem with the third party company serving the ads.
    Can you confirm which ads specifically are causing the issues so we can forward this info on and speed up the fix.
     
  8. Punisher

    Punisher New Member

    Joined:
    4 Jun 2018
    Messages:
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    Happening to me also, cannot collect bonus rewards anymore :(
    Ash KOT so far it's happening with all the ads, maybe the msg from unity that is on the top left but it work fine with other games so i'm not sure.
     
  9. rock3r

    rock3r New Member

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    14 Nov 2017
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    same here, restarts after every match now .........
     
  10. JJf

    JJf Member

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    22 Apr 2017
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    Every single ad. Don't get bonus prizes, the game restarts after the ad ends and I hit the x.
     
  11. Scourge Argaen

    Scourge Argaen Well-Known Member

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    Aye just adding to this myself. I'm experiencing the same issue as well whereby I'm watching the full adverts and I'm not being rewarded the bonus awards.

    @Ash KOT Considering it's restarting the application, I doubt its a 3rd party issue.
     
  12. KnownWatt

    KnownWatt Member

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  13. guykakin

    guykakin Member

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    Same for all ads
     
  14. Hokuse

    Hokuse Well-Known Member

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    31 Aug 2017
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    Same.
     
  15. robertemanual

    robertemanual New Member

    Joined:
    16 Jun 2018
    Messages:
    1
    Same here. It's impossible to get pearls now without the reward for watching the ads.
     
  16. Super.ferry

    Super.ferry New Member

    Joined:
    16 Jun 2018
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    Please fix your ad. Everybody cant use ad to refresh the store. Or to gain more gold and sugar. Please address this issue imediately.
     
  17. xBonk

    xBonk Active Member

    Joined:
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    Occupation:
    Machinist
    Location:
    USA
    Every time I watch ad to refresh store the ad finishes and I close the ad and game restarts and never credits me for watching ad. Playing on Galaxy S7.
     
    rudhraaayu likes this.
  18. Doc.Archy

    Doc.Archy New Member

    Joined:
    16 Jun 2018
    Messages:
    7
    Getting the game restarting after closing the ads.
    Played 10 games tonight and these 2 ads are the ones I kept getting and they both restarted the game after closing:
    - Guns of glory : unity ads
    - Dungeon Hunter Champions : unity ads
     
  19. Arminvolta

    Arminvolta New Member

    Joined:
    16 Jun 2018
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    7
    I have this problem too. Hop the Dev team fix it sooner . But I think its because of the unity sds, when I watched the ads from angry birds or any ads from Rovio everything was fine
     
  20. SupremeCalamitas

    SupremeCalamitas Well-Known Member

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    Occupation:
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    Well then, P/P

    Pearls or Patience.

    Though in all seriousness, could be a fixed bug if the devs aren't busy with ( as rude as it sounds) more important stuff, like providing new content and major fixes that could do some harm to the game if those bugs aren't fixed. Then the small stuff will be fixed.

    No offense but this might not be fixed very soon due to the fact that it doesn't completely destroy the game for you. But I'm not a developer, what the hell do i know?
     
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