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DevReply Phone freezes due to new update

Discussion in 'Bugs, Issues & Inquiries' started by Ash_ketchum, 24 May 2018.

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  1. Blast ya azZ

    Blast ya azZ Member

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    just dont know how but game runs fine at one time out of several tries but the problem is still there.
     
    Blast ya azZ, 25 May 2018
    #21
    BB C-Star likes this.
  2. Blast ya azZ

    Blast ya azZ Member

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    I am using android 7.0
     
    Blast ya azZ, 25 May 2018
    #22
  3. Blast ya azZ

    Blast ya azZ Member

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    Simply there app may be not compatible with android 7 series may be
     
    Blast ya azZ, 25 May 2018
    #23
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  4. Ash KOT

    Ash KOT MVP

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    Its not a problem with the app compatibility with the OS, as 99% of Androids are running without an issue.
    This is a model specific issue as Miika pointed out.
     
    Ash KOT, 25 May 2018
    #24
    Rainbow Warrior and Blast ya azZ like this.
  5. Blast ya azZ

    Blast ya azZ Member

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    May be ur right i dont know too much abt software things. But u guys plss try to foward tht issue may be they will fix it
     
    Blast ya azZ, 25 May 2018
    #25
    StrictSalmon307 likes this.
  6. Ash KOT

    Ash KOT MVP

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    Its not something Rovio can fix, as the app is triggering a bug within the phone firmware.
    They have contacted Unity to see if they can shed any light on the issue as mentioned, but other than that they cannot know why the handset is freezing up.
     
    Ash KOT, 25 May 2018
    #26
    TheAntiSnipe and StrictSalmon307 like this.
  7. Blast ya azZ

    Blast ya azZ Member

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    I saw a same problem complain in older thread at 19 oct 2017 date. And u guys asked them for there mobile version etc so u guys can test the issue. Plss take tht issue serious here too
     
    Blast ya azZ, 25 May 2018
    #27
    BB C-Star likes this.
  8. zwanderbolt

    zwanderbolt New Member

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    25 May 2018
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    Any updates on this?! Have the same issue since update, can't launch game, and phone becomes completely unresponsive after launch, with touchscreen and buttons not working. Have to do hard reboot every time to access phone. I'm using an umidigi S2 pro with android 7.0
     
    zwanderbolt, 25 May 2018
    #28
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  9. Ash_ketchum

    Ash_ketchum New Member

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    It means that we cant play this game anymore, that's horrible, I thought I will complete this game and reach CPT level 50, I think this problem will not be solved soon
     
    Ash_ketchum, 25 May 2018
    #29
    BB C-Star likes this.
  10. Chandu JR

    Chandu JR New Member

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    I have this issue too. Lenovo K8 Plus running on 7.1.1. The bug came only after the latest update which included some new map. The phone freezes and I have to hard restart every time. Please work with Unity to fix this issue as soon as possible.
     
    Chandu JR, 25 May 2018
    #30
    Edgars and BB C-Star like this.
  11. Edgars

    Edgars New Member

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    Hello, I am having same issue. Phone juat freezes so I am not able to press any button. Have to hold power button to restart device. I have sent an email to developer as well and left comment in google play store. Any chance this will be fixed?

    I am using Oukitel Mix 2 handset, Android 7.0

    Thanks in advance, hope it will be resolved soon :(
     
    Edgars, 25 May 2018
    #31
    Chandu JR and BB C-Star like this.
  12. BB C-Star

    BB C-Star New Member

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    26 May 2018
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    Hello, i have got the same problem,too.
    Total freeze, only coldstart. No Button, No touch,No Notification, nothing. Total Stop of Phone!!
    After this update!!! I playing many month with the same device.
     
    BB C-Star, 26 May 2018
    #32
    Chandu JR and Edgars like this.
  13. Edgars

    Edgars New Member

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    Yeah, looks like that many people have the same problem. Rovio replied to my email, advised to reinstall game. I have tried, but it did not make any difference. I emailed them again, once they reply will inform others on this forum. Really shame as I am playing for 2 years(lvl 41) and never had problem like this one after latest update.
     
    Edgars, 26 May 2018
    #33
    Chandu JR likes this.
  14. Chawall

    Chawall New Member

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    26 May 2018
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    Hello, i have got the same problem,too on my infinix Zero 5
    Total freeze, you people have to fix this I'm playing since 3 years please fix this issue ASAP.
    Yours truly
     
    Chawall, 26 May 2018
    #34
    Chandu JR, Blast ya azZ and Edgars like this.
  15. Blast ya azZ

    Blast ya azZ Member

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    Looks like this appearing on android 7.
     
    Blast ya azZ, 27 May 2018
    #35
  16. Blast ya azZ

    Blast ya azZ Member

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    Rovio is very bad at analysing
     
    Blast ya azZ, 27 May 2018
    #36
  17. SupremeCalamitas

    SupremeCalamitas Well-Known Member

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    Occupation:
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    My IPad sometimes forces me out of the game. Same situation?
     
    SupremeCalamitas, 27 May 2018
    #37
  18. Blast ya azZ

    Blast ya azZ Member

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    I have spent some 3000 dollar above on this bc game and all i got is this excuse
     
    Blast ya azZ, 27 May 2018
    #38
  19. Blast ya azZ

    Blast ya azZ Member

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    Same thing happens to me too but not works everu time take couple of restarts
     
    Blast ya azZ, 27 May 2018
    #39
  20. Blast ya azZ

    Blast ya azZ Member

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    Bro grow up its not the bug in phone its the bug in new update.u can see guys with diff devices complaining same. Truth is tht rovio cant make all platforn friendly apps and rovio is bad at analysing pugs too
     
    Blast ya azZ, 27 May 2018
    #40
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