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Can't enter to the game after the new update

Discussion in 'Game Discussion' started by paulwu, 2 May 2017.

  1. paulwu

    paulwu New Member

    Joined:
    21 Apr 2017
    Messages:
    4
    Stay at the black screen forever after updated to newest version when entering. Anyone has the same problem and how to fix?
     

    Attached Files:

    paulwu, 2 May 2017
    #1
  2. sune uldall

    sune uldall New Member

    Joined:
    2 May 2017
    Messages:
    3
    I have the same problem as of today!

    game not loading, black screen
     
    sune uldall, 2 May 2017
    #2
  3. Miika

    Miika Game Lead

    Joined:
    29 Mar 2017
    Messages:
    953
    Do you have iOS 8 on your device? If you do please update to the latest iOS as bugs in the old iOS version at least causes this issue.
     
    Miika, 2 May 2017
    #3
  4. Brizo

    Brizo Active Member

    Joined:
    5 Apr 2017
    Messages:
    39
    The game is actually loading, but very slowly. Give it a minute or so. I have the same issue on ipad running ios8. As miika said, it's time to update your operating system :)
     
    Brizo, 2 May 2017
    #4
  5. Miika

    Miika Game Lead

    Joined:
    29 Mar 2017
    Messages:
    953
    The reason why this started to happen now is that we were forced to update the rendering API from OpenGL ES to Metal in this update, and the old iOS 8 has some bugs in its Metal driver making the startup take ages.
     
    Miika, 2 May 2017
    #5
  6. Brizo

    Brizo Active Member

    Joined:
    5 Apr 2017
    Messages:
    39
    Finally updated to iOS 10 :) ... lag fps and loading issues are gone. Thanks @Miika
     
    Brizo, 2 May 2017
    #6
  7. sune uldall

    sune uldall New Member

    Joined:
    2 May 2017
    Messages:
    3
    I am on 10.3.1 so the IOS is not my problem :-(
     
    sune uldall, 2 May 2017
    #7
  8. sune uldall

    sune uldall New Member

    Joined:
    2 May 2017
    Messages:
    3
    never mind, I am online again after a reboot :)
     
    sune uldall, 2 May 2017
    #8
  9. Cornbits

    Cornbits New Member

    Joined:
    25 Apr 2017
    Messages:
    2
    Can't connect now to the game using my 4G due to issues like i.e. Connection Issue (isp does not support high performance nerworking (UDP)). This just happened today after I updated the game yesterday. Got good connection (dl speed - 1.8-1.9 mbps, upload speed -1.6-1.9mbps) same connection being used. I was able to play this morning (PHT) time. Already tried rebooting wifi and device but to no avail.
    iOS 10.2.1 || iPhone 6
     
    Cornbits, 3 May 2017
    #9
  10. deadshotta

    deadshotta New Member

    Joined:
    26 Apr 2017
    Messages:
    5
    I'm having the same problem game is loading forever I'm running iOS 10.3.1 is anyone else having this problem still?
     
    deadshotta, 8 May 2017
    #10
  11. donutsbb

    donutsbb New Member

    Joined:
    6 May 2017
    Messages:
    3
    I had this problem and I reinstalled the game, it worked fine after that. I had my account synced to one of social media accounts so I was sure by deleting the game, I wasn't deleting my progress. I would definitely be wary because you can't be too sure of these things.
     
    donutsbb, 8 May 2017
    #11

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