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Help!!!!

Discussion in 'Bugs, Issues & Inquiries' started by Javys, 20 Apr 2018.

  1. Javys

    Javys New Member

    Joined:
    22 Nov 2017
    Messages:
    16
    Please help someone was trying to use my Acount from another device, what should i do?
     
  2. The Otherguy

    The Otherguy Well-Known Member

    Joined:
    26 Jun 2017
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    4,409
    Occupation:
    Tech support
    Location:
    behind that rock over there
    How do you know? What happened?
    And that would mean they got hold of your FaceBook, Google Play, or Apple ID, and you are in more trouble than you think.
     
  3. Javys

    Javys New Member

    Joined:
    22 Nov 2017
    Messages:
    16
    I was playing and a message show up: someone is trying to Connect to tour account from another device...
     
  4. The Otherguy

    The Otherguy Well-Known Member

    Joined:
    26 Jun 2017
    Messages:
    4,409
    Occupation:
    Tech support
    Location:
    behind that rock over there
    Then you need to change your password and maybe enable Two step verification too.

    Question: why is this on the BB forum?
     
  5. wreck your day

    wreck your day Well-Known Member

    Joined:
    29 Dec 2017
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    Occupation:
    Enforcer! And future ultimate selfish fixer >:D
    Location:
    somewhere, nowhere, and everywhere
    That happened to me once; I just ignored it and nothing really changed since then. But if there is really someone... then oh dear wHAt diD thEY dOoo!
     
  6. CaffeinatedChris

    CaffeinatedChris MVP

    Joined:
    4 Aug 2017
    Messages:
    1,392
    I'm guessing because BB is the way he found out.

    But if it's as you're stating @Javys and you're getting an alert that someone else is trying to log into your account, you need to stop playing right now and immediately go change your Google/Apple password, and enable 2-factor authentication as your account is compromised.
     
    CoolDownHSNA and The Otherguy like this.
  7. ForgetIt

    ForgetIt Member

    Joined:
    13 Oct 2017
    Messages:
    40
    Assuming the notification is from Battle Bay, have you ever played the game on someone else's phone or tablet, like your friend or family?
    It appears that Rovio somehow associates your game profile with the device IDs that it's been played on.
    Even if you already removed your Google account from a device, Battle Bay could still login to your game profile.
     
  8. Pratik

    Pratik Member

    Joined:
    18 Aug 2017
    Messages:
    43
    its happen with me also once its fine don't need to worry
    if not u can changed ur password anytime
     

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